Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Andrea M.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Documents are safe and easily editable

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Keeps documents safe and secure while permitting instant sharing. Converts paper files to PDF Documents to maintain them digitally.

What is your favorite aspect of this product?

Box allows us to password protect our files and share them safely.

What do you dislike most about this product?

Digital voice recorder can help store verbal information.

What recommendations would you give to someone considering this product?

One stop software to organise all your files sitting at the office or at home.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hafiz B.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Efficient document tool for task-related functions

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

It allows me to add a new document and associate them with the appropriate contacts and deals in our CRM. It allows me to attach documents and files in multiple formats, such as PNG, PDF, JPEG and CSV.

What is your favorite aspect of this product?

It enables us to search, preview, and download documents added to specific leads. It stores all of our contact information in one place and helps in tracking, managing and updating the documents effortlessly.

What do you dislike most about this product?

Box can save different versions of the same file after changes are made instead of updating the original file. It is does not happen often and definitely not something to worry much about but when it happens it makes it difficult to figure out the updated file.

What recommendations would you give to someone considering this product?

Box is the most secure solution to upload, manage and share documents. It offers a smooth, convenient and engaging experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

David k.

  • Role: Information Technology
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Safe storage for our data.

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

It is very easy to upload data from anywhere around the world as long as one as a network coverage.

What is your favorite aspect of this product?

The product is easy to use with a very friendly user interface. It is easy to access uploaded files from anywhere around the world.

What do you dislike most about this product?

There is no dislike about the product since it functions very perfectly.

What recommendations would you give to someone considering this product?

For cloud storage, this is the most appropriate software that one can get.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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