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What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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In Partnership With SelectHub
Basecamp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Shirley A.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Comprehensive tool for project management.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Prior to Basecamp, it was difficult to keep track of projects and where they were in the process. It required extra meetings to acquire progress updates, and even then, things might not be relayed to all of the appropriate parties. Basecamp guarantees that everyone can immediately view a project's progress, which means less meetings and communication headaches, easier project management, all my projects are in one location, and instead of utilizing generic folders, Basecamp offers an interface that is straightforward and simple to use.
What is your favorite aspect of this product?
I've been using Basecamp for a few years and have always appreciated how simple it is to coordinate tasks using its tools and capabilities. It is simple to create a project, tasks, and notes, as well as regulate who is alerted or assigned. It includes the majority of the capabilities that smaller businesses or organizations would require to manage and handle many projects in teams. Employees may use Basecamp to remain up to date on open tasks and ongoing project timelines. Use alerts and comments to display real-time updates.
What do you dislike most about this product?
The one thing I don't like about Basecamp is that you can't request a project if you aren't presently involved in one. You must independently seek access to the project leader.
What recommendations would you give to someone considering this product?
It's probably not the greatest solution for large corporations because it lacks the robust feature set that these organizations require. However, I believe it will provide nearly all you need to handle many projects for small groups of less than 100 people.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Charles K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Provide end-to-end Visibility
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a project management tool that places a strong emphasis on teamwork and communication. Because collaboration always ranks highly in our corporate environment, we chose it, and after using it, we feel at ease and confident that our choice was the right decision.
What is your favorite aspect of this product?
Some of the key attributes that have helped make Basecamp so well-liked include its Task lists functionality, @ mentions features, and progress monitoring: we can easily make lists, assign tasks, and provide deadlines. Basecamp heavily assists in task organization and completion and even notifies our team when projects are running behind. Its Online File and Document storage is also a fantastic function that helps me keep my data organized. It comes with an affordable and easy-to-understand pricing structure.
What do you dislike most about this product?
It can take some time to organize. Because comments can be lost, you need to be cautious about how much your team delights in them. Other than this, I have never experienced any issues when using Basecamp.
What recommendations would you give to someone considering this product?
Basecamp is generally simple to set up and use, just like most PM systems. Only a few more details must be entered to get started. It stands out since a video will pop up once you register to assist you in getting started. Here, there is no tier system for fees and extras.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
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Ivan L.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2022
Great project management tool
Likeliness to Recommend
What differentiates Basecamp from other similar products?
features.
What is your favorite aspect of this product?
very easy to use
What do you dislike most about this product?
nothing i cant think of a single thing i dislike about basecamp
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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