In Partnership With SelectHub
What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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In Partnership With SelectHub
Basecamp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Jose L.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
Makes support in our team to manage projects
Likeliness to Recommend
What differentiates Basecamp from other similar products?
We decided to use Basecamp because of the need and problems we were having in performing tasks a group and sharing ideas with our clients without forgetting important information. Not only can we share ideas in a group but also have conversations in private.
What is your favorite aspect of this product?
The mobile app is great and makes it so we can use it wherever we are, but it is still customizable and we can configure the times we want to receive notifications. We can also store files quickly and securely.
What do you dislike most about this product?
We are definitely waiting for real time tracking of the tasks we are working on, this would allow us to be more attentive and not skip deadlines or generate unnecessary stress on delivery times in general.
What recommendations would you give to someone considering this product?
If you are looking for a great project management software without a doubt Basecamp will not disappoint you because it is a fundamental ally when it comes to working in a team and performing tasks that require the help and opinion of different members.
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Javier J.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Oct 2022
Basecamp: For your best group development
Likeliness to Recommend
What differentiates Basecamp from other similar products?
With Basecamp we made a time reduction thanks to the fact that this platform offers us a mechanism to work in groups on a project basis where we collect all the necessary information to share with our customers and work together, everything depends on the project that the user has in common with the company.
What is your favorite aspect of this product?
With Basecamp we start making task assignments together with a deadline that we set and you can also add instructions on the same, it offers us an option to attach files when convenient, as well as the so called campfire where you can talk directly with your team through a chat tool so you don't lose track of the workflow.
What do you dislike most about this product?
We would be very happy of an Add team members feature to be able to join them to the chat as other features for Reports and their tracking(monitoring) of that user's activity, add more capability for bulk user aggregation and not least a better developed tagging structure.
What recommendations would you give to someone considering this product?
This platform works very well for us and our QA process at the moment when working with small and medium groups for our projects in a structured and organized way so we get resources and a common workspace with all the tools, it works well between companies or companies where workers are not close to locations
Pros
- Reliable
- Trustworthy
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
Andreina P.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Oct 2022
Good tools and exceptional interface
Likeliness to Recommend
What differentiates Basecamp from other similar products?
The team is very happy, now we are synchronized and saving ourselves a lot of time that we have predisposed to improve work. Each day we can write as a note what we did and be aware of everything. Pleasant to the eye, they have been very involved in designing each tool and feature that is noticeable, and the most important thing is that they know what to do.
What is your favorite aspect of this product?
It really is a very practical software to manage projects, I've been looking for a software like Basecamp for quite some time and I came to it on the recommendation of a colleague, now I can work easily. Basecamp offers tools for automatic reminders, managing the agenta, good document management and both user programming and group meetings, forgetting about the difficult task 'to maintain contact with each one without losing anything.
What do you dislike most about this product?
I cannot think of any counter, at first I thought it would be less detailed, but my doubts were gone right away. In addition, each doubt was resolved by consulting with your team who are always willing to solve your problems.
What recommendations would you give to someone considering this product?
It deserves credit for managing projects; in our case, we had several projects and we could manage them all easily in a very low price model; on the contrary, if we had to use other software, it would be expensive and the users interface would be very difficult to handle. I really enjoy using Basecamp. I have worked on several projects using this software and it has proven to be essential for project management. The real-time communication is very effective. The application integration is excellent. I can automate my Basecamp tasks using popular integration services with Basecamp technology.
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Respectful
Please tell us why you think this review should be flagged.
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