In Partnership With SelectHub
What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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In Partnership With SelectHub
Basecamp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Rosly N.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2022
Excellent product
Likeliness to Recommend
What differentiates Basecamp from other similar products?
It has a trial version that helps one learn how to use the product
What is your favorite aspect of this product?
I love the budget management as it helps when budgeting for a project
What do you dislike most about this product?
I got no dislike for this product
What recommendations would you give to someone considering this product?
I recommend this product to professionals in the financial and project management industry for improved budgeting
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Rodolfo B.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
It is project management at its best
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp organizes questions, comments, assignments, deliverables and approvals are tracked and organized seamlessly within the project. With Basecamp, you spend less time monitoring people and more time reviewing to-dos; it comes packed with everything you could possibly need to execute successful projects, quick updates and project timeline creation with notifications.
What is your favorite aspect of this product?
Can link your existing files directly to Basecamp projects, keep track of all requirements and delivery of these requirements through Basecamp for clients, has access to a simple and streamlined interface and supports video and images within tasks, project cards allow for good organization, contains variety of add-ons to extend its capabilities.
What do you dislike most about this product?
Projects are inherently messy. Documents are in one place. Tasks are in another. Plans are driven by people. Although you shouldn't spend more time managing them than diligence on the actual work.
What recommendations would you give to someone considering this product?
It works well whether it's sketch files in Adobe, documents and spreadsheets in Google Drive or folders in Dropbox, it's a better way to work. Executed projects are more productive and better organized. And project teams communicate better, require fewer meetings and are much more efficient - it's better if every schedule you have is unique. The more repeatable your projects are, the more time you'll spend recreating the same things over and over again for each startup.
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Alexander H.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Basecamp makes us work as a team
Likeliness to Recommend
What differentiates Basecamp from other similar products?
We use this software to know, designate and develop all the tasks and activities of the different projects we manage. And what I like about this tool is that it also has group and individual chat that improves team communication. It is very easy to use and very efficient to complete tasks on time.
What is your favorite aspect of this product?
The software also allows you to send and receive all types of files and documents, which improves communication and saves time. It also allows us to perform several very useful follow-ups such as activity tracking, time tracking, progress tracking and project tracking in general, to know which activities we are behind schedule.
What do you dislike most about this product?
So far I have found everything very good and useful, I can't think of any complaints, but if I must say something, it would be that its free version is very limiting, but I guess that's the way to make companies buy the software. They could make a balance between advertising and projects offered for free, likewise, our organization has purchased the paid version and we are satisfied and pleased with the performance.
What recommendations would you give to someone considering this product?
Thanks to this software we have been able to create a work team much more committed to their activities and responsibilities, where they are clear about what their pending tasks are, what is the delivery time and what is their progress, so our projects are executed more quickly and efficiently.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Inspires Innovation
Please tell us why you think this review should be flagged.
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