In Partnership With SelectHub
What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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In Partnership With SelectHub
Basecamp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Daniel K.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
Efficient PM and Communication Tool.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Because emailing was so unorganized and depressing, I need a location to interact with clients. We also required a location to save all of our to-do lists and files. Calendar synchronization is a typical cause of frustration for firms of all sizes, but it's especially challenging for remote employees. Users may use Basecamp's built-in calendar function to check who is available and when by syncing their Google and Outlook calendars. Users may also toggle jobs and due dates to obtain a complete view of what's coming up and when it's due. You may select to display different sorts of events, to-dos, and tasks linked with that project.
What is your favorite aspect of this product?
I enjoy organizing chores and lists for my clients. Through the site, communication is simple. I like how I can collaborate with clients by exchanging files. Because Basecamp is a remote work platform, it includes hundreds of collaboration features, including real-time communication tools that eliminate the need for third-party apps, other project management software limits communication to comments on cards or tasks, whereas Basecamp includes group chat, message boards, and pings. Message boards are used for large-scale communications such as announcements, concept pitches, and progress reports.
What do you dislike most about this product?
Other than modifying due dates, there is no mechanism for allocating priority levels to jobs. If one is not cautious, someone with a lengthy to-do list could find up focused on low-priority chores rather than high-priority tasks. Smaller projects and straightforward tasks typically don't have this issue because it's clear what's most crucial. For certain businesses, this might become an issue as they grow in size.
What recommendations would you give to someone considering this product?
Basecamp is a low cost option. It's worth considering because it keeps our projects organized, improves collaboration, and makes us much more efficient in our daily work.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Jeffrey T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
Excellent for project management and teamwork
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a pretty user-friendly project management solution, in my opinion. Having it allows you to collaborate with a variety of various organizations, such as agencies, clients, and so on. With this project management software, you'll be able to keep track of them all. Additionally, you have the ability to store all of your chats using this application, which is a really valuable feature.
What is your favorite aspect of this product?
While dealing with a range of firms, Basecamp allowed us to connect with our clients in a single platform. This system made it simple to share information and keep track of the status of many projects.
What do you dislike most about this product?
There is no access to fundamental functionality like Gantt charts, time tracking, or subtasks, and there is no global visibility across different projects. Additional integrations are required to meet the needs of most project managers.
What recommendations would you give to someone considering this product?
Basecamp is the greatest tool for managing tasks and projects. An easy-to-use application. In terms of business and project management, it's a game-changer. This program allows us to gather all of the necessary information in an one location. We can also simply share photographs, movies, and documents with the rest of the team.
Pros
- Unique Features
- Efficient Service
- Saves Time
- Over Delivered
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Melissa B.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Jul 2022
Excellent for discussing projects among colleagues
Likeliness to Recommend
What differentiates Basecamp from other similar products?
The members of my team and I utilized Basecamp to keep tabs on ongoing endeavors and document our successes and failures. It also served as a central hub for internal and external communication and collaboration with a third-party vendor. With each topic, we may handpick its participants and incorporate relevant files and links.
What is your favorite aspect of this product?
Basecamp is an excellent project management and communication tool that will keep both internal and external stakeholders on target, and I would suggest it to most of my coworkers. However, Basecamp is not ideal for a conversation because to the high volume of emails that would be generated and the resulting risk of important facts being overlooked. Basecamp is great for discussing the overall picture of a project, tracking its development, and keeping everyone up to date.
What do you dislike most about this product?
You can't use the drag-and-drop method to choose and upload files. As far as I'm aware, anchor text isn't a configurable feature. When you input a link, the whole URL will be shown.
What recommendations would you give to someone considering this product?
Use Basecamp to have in-depth conversations about developing new features with remote and international teams. However, it is not a one-stop-shop for all your development needs. There must be a different system for creating user stories, assigning priorities, organizing them into sprints, and monitoring their quality assurance status across all environments. It's not the primary tool for creating products, but it may be helpful in addition to the main tool.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Security Protects
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