In Partnership With SelectHub
What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
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In Partnership With SelectHub
ADP Workforce Now Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ADP Workforce Now.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
85 Plan to Renew
5
Since last award
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+71 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Security Protects
- Reliable
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Time and Attendance
Self Service Portal
Vacation and Leave Tracking
Taxation Deduction
Compensation Management
Benefits Calculation
Tax Form Preparation
HR Systems Interface
Retirement Plan Tracking
Accounting Systems Interface
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Benefits Administration
Score 8.1
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Human Capital Management - Midmarket
Score 7.5
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Workforce Management - Midmarket
Score 7.2
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Talent Management
Score 7.1
View ADP Workforce Now in this category (opens in a new tab)
ADP Workforce Now Reviews
Kerron R.
- Role: Human Resources
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2023
A Capable Human Resource Information System
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP provides a wide range of components and is linked to a large library of third party applications that extend its functionality.
What is your favorite aspect of this product?
The interface is very user-friendly, and the ability to customize makes for a positive experience. The navigational components are logical and easy to follow for any type of user.
What do you dislike most about this product?
The reporting functionality, while very flexible, is not as intuitive as it should be when building custom reports within the system. The filter prompts are limited and the ability to preview lacks some interaction ability.
What recommendations would you give to someone considering this product?
The application is very good, but it will require some customization and hand holding when first implementing, I would recommend that you determine your Strategic HR Technology Roadmap and explore the third party application extensions for ADP before you decide that this may be the most appropriate solution for your needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Efficient Service
Please tell us why you think this review should be flagged.
Adam N.
- Role: Information Technology
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted Mar 2023
Excellent payroll and staff management features
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP Workforce's many useful features revolve around its ability to facilitate a quick and painless onboarding procedure. You can ask for paperwork and updates on its status if it hasn't been finished yet. Excellent, straightforward solution that simplifies regular tasks.
What is your favorite aspect of this product?
Employer Data Processing, ADP The new system makes it simple to access and manage my time and attendance records, personal data, leave requests, payroll data, tax documents, and benefit enrollment choices. Calculating vacation time manually. All of its details can be displayed by ADP. There's a spot for your own details that you can use right away, too.
What do you dislike most about this product?
Before, ADP Workforce Today loaded pages slowly and incorrectly. However, this issue appears to have been fixed. The only problem now is that I keep being logged out in the middle of the day.
What recommendations would you give to someone considering this product?
Once all of your paperwork and criteria are set up, ADP is a piece of software that can be used with minimal effort. All of your departments provide excellent service to your customers. The ability to tailor it to our needs is fantastic.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Lindsey J.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2023
A great payroll software and easy to use
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
With the help of ADP, the lms can mechanically enable new hiring and deactivate departing personnel. Because of this, enrollment can occur automatically and rapidly, without the need for any human intervention.
What is your favorite aspect of this product?
Every time there is an update, I find myself trying to figure out how to get up to speed on all the new features. Many of the improvements make it simpler to carry out the process, which is a major upside. Everything syncs up and runs smoothly.
What do you dislike most about this product?
Appliication for the Apple iPhone by ADP Before you can access the LMS's secure browser, you'll need to log in twice: first on the ADP mobile app and again on the ADP browser. There appears to be several problems with ADP, such as downtimes and the homepage appearing for only some users.
What recommendations would you give to someone considering this product?
We fixed an issue where certain workers' home screens weren't displaying the page's content (including its links) as expected. There has been no improvement in the company's performance.
Pros
- Enables Productivity
- Efficient Service
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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