What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

85 Plan to Renew

5
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

7% Negative
13% Neutral
80% Positive

Pros

  • Security Protects
  • Reliable
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 81

Direct Deposit

86

Time and Attendance

84

Self Service Portal

82

Vacation and Leave Tracking

82

Taxation Deduction

80

Compensation Management

80

Benefits Calculation

80

Tax Form Preparation

79

HR Systems Interface

79

Retirement Plan Tracking

76

Accounting Systems Interface

72

Vendor Capability Ratings

Average 73

Quality of Features

79

Breadth of Features

76

Business Value Created

76

Ease of IT Administration

76

Usability and Intuitiveness

75

Ease of Data Integration

74

Ease of Implementation

74

Product Strategy and Rate of Improvement

73

Ease of Customization

71

Availability and Quality of Training

71

Vendor Support

70

ADP Workforce Now Reviews

Kerron R.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

A Capable Human Resource Information System

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

ADP provides a wide range of components and is linked to a large library of third party applications that extend its functionality.

What is your favorite aspect of this product?

The interface is very user-friendly, and the ability to customize makes for a positive experience. The navigational components are logical and easy to follow for any type of user.

What do you dislike most about this product?

The reporting functionality, while very flexible, is not as intuitive as it should be when building custom reports within the system. The filter prompts are limited and the ability to preview lacks some interaction ability.

What recommendations would you give to someone considering this product?

The application is very good, but it will require some customization and hand holding when first implementing, I would recommend that you determine your Strategic HR Technology Roadmap and explore the third party application extensions for ADP before you decide that this may be the most appropriate solution for your needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Efficient Service

Adam N.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Excellent payroll and staff management features

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce's many useful features revolve around its ability to facilitate a quick and painless onboarding procedure. You can ask for paperwork and updates on its status if it hasn't been finished yet. Excellent, straightforward solution that simplifies regular tasks.

What is your favorite aspect of this product?

Employer Data Processing, ADP The new system makes it simple to access and manage my time and attendance records, personal data, leave requests, payroll data, tax documents, and benefit enrollment choices. Calculating vacation time manually. All of its details can be displayed by ADP. There's a spot for your own details that you can use right away, too.

What do you dislike most about this product?

Before, ADP Workforce Today loaded pages slowly and incorrectly. However, this issue appears to have been fixed. The only problem now is that I keep being logged out in the middle of the day.

What recommendations would you give to someone considering this product?

Once all of your paperwork and criteria are set up, ADP is a piece of software that can be used with minimal effort. All of your departments provide excellent service to your customers. The ability to tailor it to our needs is fantastic.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Lindsey J.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

A great payroll software and easy to use

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

With the help of ADP, the lms can mechanically enable new hiring and deactivate departing personnel. Because of this, enrollment can occur automatically and rapidly, without the need for any human intervention.

What is your favorite aspect of this product?

Every time there is an update, I find myself trying to figure out how to get up to speed on all the new features. Many of the improvements make it simpler to carry out the process, which is a major upside. Everything syncs up and runs smoothly.

What do you dislike most about this product?

Appliication for the Apple iPhone by ADP Before you can access the LMS's secure browser, you'll need to log in twice: first on the ADP mobile app and again on the ADP browser. There appears to be several problems with ADP, such as downtimes and the homepage appearing for only some users.

What recommendations would you give to someone considering this product?

We fixed an issue where certain workers' home screens weren't displaying the page's content (including its links) as expected. There has been no improvement in the company's performance.

Pros

  • Enables Productivity
  • Efficient Service
  • Performance Enhancing
  • Trustworthy

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