Adobe Systems

Adobe Experience Manager

Composite Score

7.7 /10

CX Score

7.9 /10

38 Reviews Write a Review

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What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

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Awards & Recognition

Adobe Experience Manager won the following awards in the Enterprise Content Management - Enterprise category

Filter By

1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

2
Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

2% Negative

10% Neutral

88% Positive

Pros

Security Protects
Respectful
Fair
Reliable

Feature Ratings

Average 78

Metadata Management

Search

Collaboration

File Conversion

Mobile

ECM Document Management

Workflow Process Automation

File Approvals Esignatures

Access Permissions Management

Capture Channels

Ediscovery Audit Trail

Vendor Capability Ratings

Average 81

Quality of Features

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Ease of Customization

Also Featured in...

Digital Asset Management

Score 8.2

View Adobe Experience Manager in this category (opens in a new tab)

Content Marketing

Score 8.2

View Adobe Experience Manager in this category (opens in a new tab)

Digital Experience - Enterprise

Score 7.8

View Adobe Experience Manager in this category (opens in a new tab)

Adobe Experience Manager Reviews

Grace S.

Role: Consultant
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

Flexible file conversion system.

Likeliness to Recommend

9 /10

What differentiates Adobe Experience Manager from other similar products?

The file searching engine is functional.

What is your favorite aspect of this product?

Easy to collaborate through this platform.

What do you dislike most about this product?

Never had any stress from Adobe ECM.

What recommendations would you give to someone considering this product?

Adobe ECM is an easy system to get familiar with, easy to manage documents and access through its easy options.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Anisha K.

Role: Consultant
Industry: Construction
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted May 2021

Adobe ECM functions are powerful and easy.

Likeliness to Recommend

9 /10

What differentiates Adobe Experience Manager from other similar products?

Very accurate clean easy interface for the users

What is your favorite aspect of this product?

It has a various features which offers the effective services.

What do you dislike most about this product?

No dislike to find on Adobe ECM, since even the tool usability learning it does not require much time.

What recommendations would you give to someone considering this product?

Adobe ECM is strong and effective Adobe system which has a straightforward interface and easy to get familiar with.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rachel B.

Role: Information Technology
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

Data management for effective planning

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

This is the most effective product in ensuring data is well managed and planning takes place effectively.

What is your favorite aspect of this product?

It helps us in checking our data and using the reports on data we collect to make decisions and make plans.

What do you dislike most about this product?

This product is very effective but it requires skilled manpower for effective operation.

What recommendations would you give to someone considering this product?

For data collection and proper planning I totally recommend Adobe ECM.

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Unique Features

Adobe Experience Manager

What is Adobe Experience Manager?

Company Details

Book a Free Demo Today!

Awards & Recognition

Adobe Experience Manager Ratings

83 Likeliness to Recommend

2 Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Adobe Experience Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Search The system can search an entire body of a document for a keyword or phrase.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Capture Channels Variety of ways a file can be ingested into the ECM system

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Digital Asset Management

Content Marketing

Digital Experience - Enterprise

Adobe Experience Manager Reviews

Grace S.

Flexible file conversion system.

Likeliness to Recommend

Pros

Anisha K.

Adobe ECM functions are powerful and easy.

Likeliness to Recommend

Pros

Rachel B.

Data management for effective planning

Likeliness to Recommend

Pros

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Feature Ratings

Metadata Management

Search

Collaboration

File Conversion

Mobile

ECM Document Management

Workflow Process Automation

File Approvals Esignatures

Access Permissions Management

Capture Channels

Ediscovery Audit Trail

Vendor Capability Ratings

Quality of Features

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Ease of Customization