Adobe InDesign Logo Award Winner Product Badge
Adobe InDesign Logo Award Winner Product Badge
Adobe Systems

Adobe InDesign

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe InDesign
8.7 /10

What is Adobe InDesign?

Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world’s top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.

Company Details


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Awards & Recognition

Adobe InDesign won the following awards in the Desktop Publishing category

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Adobe InDesign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe InDesign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe InDesign?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Layout Editing

86

Text Editing

86

Templates

84

Data Visualization

82

Drag and Drop Design

82

Graphics Editing

79

Collaboration

78

Asset Hub

78

Social Media Integration

74

Vendor Capability Ratings

Average 80

Quality of Features

86

Breadth of Features

84

Business Value Created

83

Ease of Implementation

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Usability and Intuitiveness

77

Ease of Data Integration

77

Ease of IT Administration

77

Vendor Support

75

Adobe InDesign Reviews

Jack H.

  • Role: Industry Specific Role
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

InDesign has those little extras to help it “pop”

Likeliness to Recommend

8 /10

What differentiates Adobe InDesign from other similar products?

The ability to create customisable templates that are easy to adapt, great workflow rate and can quickly batch content.

What is your favorite aspect of this product?

Wide range of typography and customisable fonts. Being able to truly make a font “pop” on a design. Other similar platforms lack this.

What do you dislike most about this product?

Adobe can be expensive and takes time to learn, it’s certainly not the most intuitive of platforms out there.

What recommendations would you give to someone considering this product?

Adobe has a great renewal costing if you try and cancel your package!

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Client Friendly Policies
  • Fair

Carissa L.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

I have been using Indesign for years.

Likeliness to Recommend

10 /10

What differentiates Adobe InDesign from other similar products?

I really like that Indesign is quite easy to use even if you are not a graphic designer yet gives you the high functions of graphic design software.

What is your favorite aspect of this product?

I like that I can create large and small format designs for both online and print quality.

What do you dislike most about this product?

It would be nice if there was a bit more "ready to go" aspects to make the design process easier or easy to use templates

What recommendations would you give to someone considering this product?

Use the videos online for product help! The more you use the more you learn

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Josiah B.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Professional, easy to use... and a bit expensive.

Likeliness to Recommend

10 /10

What differentiates Adobe InDesign from other similar products?

Adobe InDesign integrates seamlessly with other products in the Adobe suite, making collaboration and compelling design an every day experience.

What is your favorite aspect of this product?

I love the integration with applications across the Adobe suite.

What do you dislike most about this product?

I don't like how expensive it is for smaller businesses. In saying that, it's probably worth the cost.

What recommendations would you give to someone considering this product?

The possibilities are vast with Adobe InDesign. This programme is a great option if you want a product that will help you achieve your design goals. There is a great online community to help you learn, along with the content Adobe has created to help users. InDesign is a great product.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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