Adobe Systems

Adobe Connect

Composite Score

8.8 /10

CX Score

9.1 /10

379 Reviews Write a Review

Claim Software

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

2 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative

4% Neutral

92% Positive

Pros

Respectful
Fair
Caring
Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

Instant Messaging

Video Conferencing

Audio Conferencing Call in Bridge

File Transfer

Audio Controls

Facilitator Functions

Keyboard Mouse Control

Application Share

Virtual Whiteboard

Screen Share

Vendor Capability Ratings

Average 82

Quality of Features

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

Ease of IT Administration

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Adobe Connect Reviews

Taufik R.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2021

Quality virtual meetings.

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Among the outstanding and beneficial features of Adobe Connect, the option of designing with pods and personalized images stand out to give your touch to our virtual rooms, it allows the impulse and measurement of audience participation, stands out with the virtue to add interactivity to the sessions with multiple chat pods, polls, quizzes, simulations, meeting rooms, and games.

What is your favorite aspect of this product?

I like Adobe Connect has answers in terms of: it allows you to quickly create and implement online training, it is very attractive for this, to maximize contacts with qualified clients through live and on-demand presentations, with the option to implement and manage communications and conferences web at an organizational level in a broad way, to complete business with clients through online meetings, you can transfer knowledge through secure, interactive training, in real time and on demand.

What do you dislike most about this product?

It is a drawback, when in the reproduction of videos to be uploaded, there may be delays which postpone and hinder the sessions.

What recommendations would you give to someone considering this product?

I recommend Adobe Connect, it is an option that allows you to make video calls and video conferences, and meetings easily and safely, it works very well to configure and share the screen with several people in different places.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dick P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2020

Online and live conferences.

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe connet differs from other services, for participants there is no limit on the number of video streams that can be displayed in a meeting, it is a virtue that is not found in most video conferencing services.

What is your favorite aspect of this product?

I like Adobe Connect has options for the presenter to have control over the design of the screen for all participants, with easily available templates, its chat system is usable throughout the meeting and we can also configure private chats, the quality of Video with a broadband connection of 300 megabits per second (Mbps) is quite smooth, as a meeting organizer you can control access to the meeting and allow only registered users, registered users and accepted guests, or anyone with a URL join.

What do you dislike most about this product?

Adobe Connect is providing more than we normally need, it is solid and optimized software, we have used this software for a long time, it looks great and so far I have no nasty situations, it works very well it is rewarding.

What recommendations would you give to someone considering this product?

I recommend Adobe Connect as one of the best options for high quality video calls and video conferencing, it is flexible both for collaboration with work teams and clients, as well as for properly planned online meetings.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Sales Marketing
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Dec 2020

Too complicated featues

Likeliness to Recommend

3 /10

Pros

Performance Enhancing
Enables Productivity
Inspires Innovation
Respectful

Cons

Inhibits Innovation
Slower Product Innovation
Less Reliable

Adobe Connect

What is Adobe Connect?

Company Details

Need Assistance?

Awards & Recognition

Adobe Connect Ratings

87 Likeliness to Recommend

96 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Adobe Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Instant Messaging Real-time, text-based communication between two or more people

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

File Transfer File transfer services

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Screen Share Ability to share a computer screen for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Adobe Connect Reviews

Taufik R.

Quality virtual meetings.

Likeliness to Recommend

Pros

Dick P.

Online and live conferences.

Likeliness to Recommend

Pros

Too complicated featues

Likeliness to Recommend

Pros

Cons

Most Popular Adobe Connect Comparisons

Zoom

Microsoft Teams

Google Meet

Webex Meetings

GoTo Meeting

TeamViewer

1
Since last award

1
Since last award

Feature Ratings

Audio Conferencing VoIP

Instant Messaging

Video Conferencing

Audio Conferencing Call in Bridge

File Transfer

Audio Controls

Facilitator Functions

Keyboard Mouse Control

Application Share

Virtual Whiteboard

Screen Share

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

Ease of IT Administration

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Vendor Support