Top OMNITRACKER Alternatives and Competitors
Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.
Organise your business processes around your business objectives and not your software! OMNITRACKER adapts flexibly to your processes. The OMNITRACKER applications are added onto the modular business processes platform and completely cover typical business processes. Assemble your OMNITRACKER system using the ready-to-use modules and expand it at any time with further modules. Using the powerful OMNITRACKER tools you can configure all processes easily and even create your own applications.
Common Features
Integrated Knowledge Management | Service Catalog | Reporting | Multi-Site Functionality | End User Self Serve | Systems Management Integration | Technician Administration | Business Application Integration | Integration With IT Tools | Multi Device Capability | End User Support Solutions
7.3
Composite
Score
+89
Emotional
Footprint
102
Reviews
Best Alternatives and Competitors to OMNITRACKER
Compare how OMNITRACKER stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

TeamDynamix
TeamDynamix ITSM
8.8
Composite
Score
+92
Emotional
Footprint
156
Reviews
Reviews Say
Compared to OMNITRACKER, TeamDynamix ITSM is:
Easier to Use
More Innovative
More Reliable
Easier to Implement
More Caring
Harder to Customize
TeamDynamix offers a combined IT Service Management / Project Portfolio Management platform with no-code administration and an underlying integration and automation layer. Supercharge ITSM with an ITIL-aligned, modern platform that offers rapid time to value, low admin overhead and the ability to easily adapt and evolve with changing requirements. Incorporate AI for faster ticket resolution. leverage Conversational AI to enhance self-service with automation, and quickly deploy for ESM. The platform offers highly configurable reporting and dashboards, a customizable self-service portal, and the ability to easily automate on/off-boarding, password resets, equipment replacement and more.

ServiceNow
ServiceNow IT Service Management
8.5
Composite
Score
+83
Emotional
Footprint
247
Reviews
Reviews Say
Compared to OMNITRACKER, ServiceNow IT Service Management is:
Easier to Use
Less Transparent
Less Caring
Less Respectful
Harder to Customize
Less Efficient
IT organizations want to deliver innovative business solutions, not spend time looking after infrastructure. And business users want services to be just as convenient as the ones they use in their personal lives. Our ITSM solutions give you end-to-end visibility into processes and infrastructure through a single system of record for IT. This enables you to consolidate and automate service management processes, increase efficiency, lower costs, and devote more time to innovating and creating the consumer-like self-service experience that users expect.

IBM
IBM Maximo IT
8.5
Composite
Score
+95
Emotional
Footprint
41
Reviews
Reviews Say
Compared to OMNITRACKER, IBM Maximo IT is:
Easier to Use
More Innovative
Easier to Implement
More Reliable
Better at Integrating
More Caring
Keep critical assets operating at maximum efficiency with Maximo and IoT

Ivanti
Ivanti Neurons for ITSM
7.9
Composite
Score
+86
Emotional
Footprint
174
Reviews
Reviews Say
Compared to OMNITRACKER, Ivanti Neurons for ITSM is:
Easier to Use
Worse at Support
Less Respectful
Harder to Customize
Less Efficient
Less Caring
Ivanti Neurons for ITSM is a flexible and complete cloud-optimized ITSM solution available. It automates workflows, eliminating costly manual processes improving businesses' efficiency, compliancy, and security. Whether it's IT help desk / support ticket solution or need to perform more advanced ITIL service management processes, Ivanti Neurons for ITSM can scale and adapt to meet specific business needs.
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OpenText Corporation
OpenText Core Service Management
7.5
Composite
Score
+88
Emotional
Footprint
28
Reviews
Reviews Say
Compared to OMNITRACKER, OpenText Core Service Management is:
More Innovative
Easier to Use
Less Transparent
Less Efficient
Worse at Training
Less Respectful
OpenText Core Service Management Premium (formerly OpenText SMAX) is a native cloud application that delivers a machine learning based service management and asset management capability for customers with options for automated discovery of servers, software, and service models via Micro Focus Universal Discovery and CMDB (comprising of “Universal Discovery” and “UCMDB”) and automation with Micro Focus Operations Orchestration SaaS (“Operations Orchestration”).

BMC
BMC Helix ITSM
6.9
Composite
Score
+57
Emotional
Footprint
36
Reviews
Reviews Say
Compared to OMNITRACKER, BMC Helix ITSM is:
Less Transparent
Less Inspiring
Less Respectful
Less Reliable
Less Caring
Less Innovative
BMC Helix ITSM is industry-leading service management that uses cognitive automation technologies to transform best-practice ITSM principles you’ve come to appreciate from Remedy, delivered on your choice of cloud.

IFS
IFS assyst
6.2
Composite
Score
+67
Emotional
Footprint
57
Reviews
Reviews Say
Compared to OMNITRACKER, IFS assyst is:
Less Inspiring
Less Caring
Less Efficient
Harder to Customize
Less Reliable
Less Innovative
IFS assyst (formerly Axios assyst) is committed to innovation by providing rapid deployment of SaaS & On-Premise ITSM and ITOM software. Its fit-for-purpose solution, assyst, is designed to transform IT departments from technology-focused cost centers into profitable business-focused customer service teams.
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