Customer Success
Top Freshsuccess Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

You can’t improve what you don’t measure. Freshsuccess provides full visibility into customer health metrics with proactive workflows for onboarding, renewals, and beyond. Alert customer support teams before it’s too late and protect your bottom line.

7.4

Composite
Score

+81

Emotional
Footprint

11

Reviews

Best Alternatives and Competitors to Freshsuccess

Compare how Freshsuccess stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Intercom

Intercom

8.8

Composite
Score

+90

Emotional
Footprint

54

Reviews

Reviews Say

Compared to Freshsuccess, Intercom is:

More Caring

More Transparent

More Inspiring

More Efficient

Easier to Customize

Better at Training

Front

Front

8.5

Composite
Score

+95

Emotional
Footprint

31

Reviews

Reviews Say

Compared to Freshsuccess, Front is:

More Inspiring

More Caring

More Reliable

Better at Integrating

Better at Training

More Transparent

HubSpot

HubSpot Service Hub

8.4

Composite
Score

+95

Emotional
Footprint

36

Reviews

Reviews Say

Compared to Freshsuccess, HubSpot Service Hub is:

More Transparent

More Inspiring

More Efficient

More Caring

Better at Support

More Reliable

Totango, Inc

Totango

7.9

Composite
Score

+90

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Freshsuccess, Totango is:

More Caring

More Efficient

More Transparent

More Inspiring

Easier to Customize

Less Innovative

ClientSuccess

ClientSuccess

7.9

Composite
Score

+96

Emotional
Footprint

13

Reviews

Reviews Say

Compared to Freshsuccess, ClientSuccess is:

More Caring

More Transparent

More Inspiring

Better at Support

More Efficient

Worse at Integrating

Custify

Custify

7.5

Composite
Score

+88

Emotional
Footprint

20

Reviews

Reviews Say

Compared to Freshsuccess, Custify is:

More Transparent

More Inspiring

More Efficient

More Caring

Harder to Customize

Harder to Implement

Planhat

Planhat

7.4

Composite
Score

+82

Emotional
Footprint

18

Reviews

Reviews Say

Compared to Freshsuccess, Planhat is:

More Transparent

More Efficient

More Caring

Less Innovative

Harder to Use

Worse at Integrating

ChurnZero

ChurnZero

7.2

Composite
Score

+76

Emotional
Footprint

15

Reviews

Reviews Say

Compared to Freshsuccess, ChurnZero is:

More Transparent

Less Innovative

Harder to Implement

Worse at Integrating

Less Inspiring

Worse at Training

Catalyst Software

Catalyst

7.1

Composite
Score

+64

Emotional
Footprint

15

Reviews

Reviews Say

Compared to Freshsuccess, Catalyst is:

Less Respectful

Less Transparent

Less Inspiring

Less Innovative

Less Reliable

Worse at Integrating

YNOT Partners INC.

UserGuiding

7.1

Composite
Score

+73

Emotional
Footprint

10

Reviews

Reviews Say

Compared to Freshsuccess, UserGuiding is:

More Transparent

Better at Support

Better at Training

Less Inspiring

Less Innovative

Less Efficient

Gainsight

Gainsight Customer Success

7.1

Composite
Score

+78

Emotional
Footprint

21

Reviews

Reviews Say

Compared to Freshsuccess, Gainsight Customer Success is:

More Caring

More Transparent

More Respectful

Less Innovative

Harder to Use

Harder to Implement

Most Popular Freshsuccess Comparisons