Customer Success
Top Custify Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Custify is a customer success platform designed for your B2B SaaS business. It helps you better meet customers'​ needs, reduce churn and increase lifetime value. You can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in an easy-to-understand dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has decreased.

7.4

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Score

+89

Emotional
Footprint

21

Reviews

Best Alternatives and Competitors to Custify

Compare how Custify stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Intercom

Intercom

8.9

Composite
Score

+93

Emotional
Footprint

70

Reviews

Reviews Say

Compared to Custify, Intercom is:

Easier to Customize

Easier to Implement

Easier to Use

Better at Training

Better at Integrating

More Caring

HubSpot

HubSpot Service Hub

8.9

Composite
Score

+93

Emotional
Footprint

56

Reviews

Reviews Say

Compared to Custify, HubSpot Service Hub is:

Easier to Customize

Better at Integrating

Easier to Use

Easier to Implement

Better at Training

Better at Support

Front

Front

8.5

Composite
Score

+95

Emotional
Footprint

32

Reviews

Reviews Say

Compared to Custify, Front is:

Easier to Implement

Easier to Customize

Easier to Use

Better at Integrating

Better at Training

Less Efficient

ClientSuccess

ClientSuccess

8.0

Composite
Score

+97

Emotional
Footprint

14

Reviews

Reviews Say

Compared to Custify, ClientSuccess is:

Easier to Use

Easier to Implement

Better at Support

Easier to Customize

More Caring

Better at Training

Accelo

Accelo

8.0

Composite
Score

+98

Emotional
Footprint

10

Reviews

Reviews Say

Compared to Custify, Accelo is:

Easier to Customize

Better at Integrating

Easier to Implement

Better at Training

Easier to Use

More Transparent

Totango, Inc

Totango

8.0

Composite
Score

+92

Emotional
Footprint

20

Reviews

Reviews Say

Compared to Custify, Totango is:

Easier to Customize

Easier to Use

More Caring

Easier to Implement

Better at Integrating

Less Innovative

Planhat

Planhat

7.4

Composite
Score

+82

Emotional
Footprint

18

Reviews

Reviews Say

Compared to Custify, Planhat is:

Easier to Implement

Easier to Customize

Less Inspiring

Less Innovative

Less Reliable

Harder to Use

Catalyst Software

Catalyst

7.2

Composite
Score

+67

Emotional
Footprint

16

Reviews

Reviews Say

Compared to Custify, Catalyst is:

Less Transparent

Less Inspiring

Less Efficient

Less Reliable

Less Respectful

Less Caring

Freshworks Inc.

Freshsuccess

7.2

Composite
Score

+84

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Custify, Freshsuccess is:

Easier to Customize

Easier to Implement

Less Transparent

Less Inspiring

Less Efficient

Less Caring

ChurnZero

ChurnZero

7.1

Composite
Score

+79

Emotional
Footprint

16

Reviews

Reviews Say

Compared to Custify, ChurnZero is:

Easier to Customize

Less Inspiring

Less Innovative

Less Caring

Less Reliable

Less Efficient

YNOT Partners INC.

UserGuiding

7.1

Composite
Score

+73

Emotional
Footprint

10

Reviews

Reviews Say

Compared to Custify, UserGuiding is:

Easier to Implement

Easier to Use

Less Inspiring

Less Innovative

Less Efficient

Less Reliable

Gainsight

Gainsight Customer Success

6.9

Composite
Score

+79

Emotional
Footprint

22

Reviews

Reviews Say

Compared to Custify, Gainsight Customer Success is:

Easier to Customize

Less Inspiring

Less Innovative

Less Transparent

Less Efficient

Worse at Support

Most Popular Custify Comparisons