Customer Relationship Management - Enterprise
Top Zoho CRM Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Zoho CRM gives you a 360-degree view of your complete sales cycle and pipeline. Identify trends, spot opportunities, increase efficiency, and reduce costs with the right answers. Zoho CRM is an online customer relationship management software for managing your sales, marketing, support in a single system. Zoho CRM helps businesses of all sizes build excellent customer relationships, with features like an inbuilt AI sales assistant, sales pipeline management, marketing automation, analytics, and more.

8.2

Composite
Score

+96

Emotional
Footprint

57

Reviews

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Best Alternatives and Competitors to Zoho CRM

Compare how Zoho CRM stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Salesforce.com Inc

Salesforce Sales Cloud

8.8

Composite
Score

+87

Emotional
Footprint

921

Reviews

Reviews Say

Compared to Zoho CRM, Salesforce Sales Cloud is:

Better at Training

Less Caring

Less Innovative

Less Efficient

Less Transparent

Less Inspiring

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Microsoft Corporation

Microsoft Dynamics 365 Sales Enterprise

8.7

Composite
Score

+90

Emotional
Footprint

265

Reviews

Reviews Say

Compared to Zoho CRM, Microsoft Dynamics 365 Sales Enterprise is:

Easier to Use

Less Caring

Less Innovative

Less Transparent

Less Efficient

Less Respectful

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HubSpot

HubSpot Sales Hub

8.4

Composite
Score

+94

Emotional
Footprint

42

Reviews

Reviews Say

Compared to Zoho CRM, HubSpot Sales Hub is:

Easier to Use

More Transparent

Better at Support

Less Caring

Harder to Customize

Worse at Integrating

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SAP

SAP CRM

8.3

Composite
Score

+85

Emotional
Footprint

175

Reviews

Reviews Say

Compared to Zoho CRM, SAP CRM is:

Less Transparent

Less Inspiring

Less Caring

Less Innovative

Less Efficient

Less Respectful

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In Partnership with SelectHub

Oracle

Oracle PeopleSoft CRM

8.1

Composite
Score

+91

Emotional
Footprint

58

Reviews

Reviews Say

Compared to Zoho CRM, Oracle PeopleSoft CRM is:

Better at Support

Less Caring

Less Efficient

Less Transparent

Less Respectful

Less Reliable

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In Partnership with SelectHub

Oracle

Oracle CX Sales

8.0

Composite
Score

+87

Emotional
Footprint

174

Reviews

Reviews Say

Compared to Zoho CRM, Oracle CX Sales is:

Easier to Use

Better at Support

Less Caring

Less Efficient

Less Innovative

Less Transparent

Get Demo
In Partnership with SelectHub

Infor (US), LLC

Infor CRM

7.8

Composite
Score

+85

Emotional
Footprint

66

Reviews

Reviews Say

Compared to Zoho CRM, Infor CRM is:

Less Transparent

Less Caring

Less Innovative

Less Inspiring

Less Respectful

Less Efficient

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In Partnership with SelectHub

Oracle

Oracle E-Business Suite

7.7

Composite
Score

+83

Emotional
Footprint

39

Reviews

Reviews Say

Compared to Zoho CRM, Oracle E-Business Suite is:

Less Innovative

Less Caring

Less Reliable

Less Efficient

Less Inspiring

Worse at Integrating

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In Partnership with SelectHub

Most Popular Zoho CRM Comparisons