Customer Relationship Management - Enterprise
Top SAP CRM Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Provide marketing, sales, and service professionals with complete customer intelligence to manage relationships and customer-related processes. Our customer relationship management products enable you to define customers based on their industry and personalize the customer experience.

8.4

Composite
Score

+83

Emotional
Footprint

161

Reviews

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Best Alternatives and Competitors to SAP CRM

Compare how SAP CRM stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Salesforce.com Inc

Salesforce Sales Cloud Enterprise

8.7

Composite
Score

+85

Emotional
Footprint

842

Reviews

Reviews Say

Compared to SAP CRM, Salesforce Sales Cloud Enterprise is:

More Transparent

More Inspiring

Better at Training

More Innovative

Better at Integrating

Worse at Support

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Microsoft Corporation

Microsoft Dynamics 365 Sales Enterprise

8.6

Composite
Score

+88

Emotional
Footprint

244

Reviews

Reviews Say

Compared to SAP CRM, Microsoft Dynamics 365 Sales Enterprise is:

More Inspiring

More Transparent

More Innovative

More Respectful

More Efficient

Worse at Support

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Oracle

Oracle PeopleSoft CRM

8.6

Composite
Score

+91

Emotional
Footprint

54

Reviews

Reviews Say

Compared to SAP CRM, Oracle PeopleSoft CRM is:

More Inspiring

More Transparent

More Innovative

Better at Training

More Caring

Better at Integrating

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Oracle

Oracle CX Sales

8.5

Composite
Score

+86

Emotional
Footprint

169

Reviews

Reviews Say

Compared to SAP CRM, Oracle CX Sales is:

More Inspiring

More Transparent

More Innovative

Easier to Use

Easier to Implement

More Respectful

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Zoho

Zoho CRM

8.2

Composite
Score

+95

Emotional
Footprint

49

Reviews

Reviews Say

Compared to SAP CRM, Zoho CRM is:

More Inspiring

More Transparent

More Caring

More Innovative

More Efficient

More Reliable

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Infor (US), LLC

Infor CRM

7.7

Composite
Score

+83

Emotional
Footprint

65

Reviews

Reviews Say

Compared to SAP CRM, Infor CRM is:

More Inspiring

More Efficient

Less Caring

Worse at Support

Harder to Customize

Worse at Integrating

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Most Popular SAP CRM Comparisons