Top SAP CRM Alternatives and Competitors
Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.
Provide marketing, sales, and service professionals with complete customer intelligence to manage relationships and customer-related processes. Our customer relationship management products enable you to define customers based on their industry and personalize the customer experience.
Common Features
Collaboration | Mobile | Analytics and Reporting | Sales Management | Marketing Management | Customer Service Management | Quote Contract and Proposal | Account and Contact Management | Telephony and Call Center Management | Activity and Workflow Management | Lead Management
8.4
Composite
Score
+83
Emotional
Footprint
161
Reviews
Best Alternatives and Competitors to SAP CRM
Compare how SAP CRM stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.
Salesforce.com Inc
Salesforce Sales Cloud Enterprise
8.7
Composite
Score
+85
Emotional
Footprint
842
Reviews
Reviews Say
Compared to SAP CRM, Salesforce Sales Cloud Enterprise is:
More Transparent
More Inspiring
Better at Training
More Innovative
Better at Integrating
Worse at Support
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Microsoft Corporation
Microsoft Dynamics 365 Sales Enterprise
8.6
Composite
Score
+88
Emotional
Footprint
244
Reviews
Reviews Say
Compared to SAP CRM, Microsoft Dynamics 365 Sales Enterprise is:
More Inspiring
More Transparent
More Innovative
More Respectful
More Efficient
Worse at Support
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
Oracle
Oracle PeopleSoft CRM
8.6
Composite
Score
+91
Emotional
Footprint
54
Reviews
Reviews Say
Compared to SAP CRM, Oracle PeopleSoft CRM is:
More Inspiring
More Transparent
More Innovative
Better at Training
More Caring
Better at Integrating
Oracle's PeopleSoft customer relationship management (CRM) delivers "CRM for You"?solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria.
Oracle
Oracle CX Sales
8.5
Composite
Score
+86
Emotional
Footprint
169
Reviews
Reviews Say
Compared to SAP CRM, Oracle CX Sales is:
More Inspiring
More Transparent
More Innovative
Easier to Use
Easier to Implement
More Respectful
Accelerate growth with the power of data, AI, and machine learning to bring together all aspects of the customer experience. Oracle Engagement Cloud provides a comprehensive set of capabilities to help sales leaders transition smoothly from sales planning and execution through customer onboarding, account management, and support services.
Zoho
Zoho CRM
8.2
Composite
Score
+95
Emotional
Footprint
49
Reviews
Reviews Say
Compared to SAP CRM, Zoho CRM is:
More Inspiring
More Transparent
More Caring
More Innovative
More Efficient
More Reliable
Zoho CRM gives you a 360-degree view of your complete sales cycle and pipeline. Identify trends, spot opportunities, increase efficiency, and reduce costs with the right answers. Zoho CRM is an online customer relationship management software for managing your sales, marketing, support in a single system. Zoho CRM helps businesses of all sizes build excellent customer relationships, with features like an inbuilt AI sales assistant, sales pipeline management, marketing automation, analytics, and more.
Infor (US), LLC
Infor CRM
7.7
Composite
Score
+83
Emotional
Footprint
65
Reviews
Reviews Say
Compared to SAP CRM, Infor CRM is:
More Inspiring
More Efficient
Less Caring
Worse at Support
Harder to Customize
Worse at Integrating
Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field.
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