Customer Relationship Management - Enterprise
Top SAP CRM Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Provide marketing, sales, and service professionals with complete customer intelligence to manage relationships and customer-related processes. Our customer relationship management products enable you to define customers based on their industry and personalize the customer experience.

8.3

Composite
Score

+85

Emotional
Footprint

175

Reviews

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Best Alternatives and Competitors to SAP CRM

Compare how SAP CRM stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Salesforce.com Inc

Salesforce Sales Cloud

8.8

Composite
Score

+87

Emotional
Footprint

919

Reviews

Reviews Say

Compared to SAP CRM, Salesforce Sales Cloud is:

More Transparent

More Inspiring

Better at Training

More Respectful

More Reliable

Worse at Support

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Microsoft Corporation

Microsoft Dynamics 365 Sales Enterprise

8.7

Composite
Score

+90

Emotional
Footprint

265

Reviews

Reviews Say

Compared to SAP CRM, Microsoft Dynamics 365 Sales Enterprise is:

More Transparent

More Inspiring

More Efficient

More Respectful

More Innovative

Worse at Support

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HubSpot

HubSpot Sales Hub

8.4

Composite
Score

+94

Emotional
Footprint

42

Reviews

Reviews Say

Compared to SAP CRM, HubSpot Sales Hub is:

More Transparent

More Inspiring

More Efficient

More Innovative

Easier to Use

More Caring

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Zoho

Zoho CRM

8.2

Composite
Score

+96

Emotional
Footprint

57

Reviews

Reviews Say

Compared to SAP CRM, Zoho CRM is:

More Transparent

More Inspiring

More Caring

More Innovative

More Efficient

More Respectful

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Oracle

Oracle PeopleSoft CRM

8.1

Composite
Score

+91

Emotional
Footprint

58

Reviews

Reviews Say

Compared to SAP CRM, Oracle PeopleSoft CRM is:

More Inspiring

More Transparent

More Innovative

Better at Training

Easier to Implement

Less Reliable

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Oracle

Oracle CX Sales

8.0

Composite
Score

+87

Emotional
Footprint

174

Reviews

Reviews Say

Compared to SAP CRM, Oracle CX Sales is:

More Inspiring

More Transparent

Easier to Implement

Easier to Use

More Respectful

Less Efficient

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Infor (US), LLC

Infor CRM

7.8

Composite
Score

+85

Emotional
Footprint

66

Reviews

Reviews Say

Compared to SAP CRM, Infor CRM is:

More Inspiring

Less Caring

Worse at Support

Harder to Use

Worse at Integrating

Harder to Implement

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Oracle

Oracle E-Business Suite

7.7

Composite
Score

+83

Emotional
Footprint

39

Reviews

Reviews Say

Compared to SAP CRM, Oracle E-Business Suite is:

More Transparent

More Inspiring

More Respectful

Less Innovative

Less Caring

Less Reliable

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Most Popular SAP CRM Comparisons