Conversational AI
Top IBM watsonx Assistant Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

IBM watsonx™ Assistant is a market-leading, conversational artificial intelligence platform designed to help you overcome the friction of traditional support and deliver exceptional experiences.

7.3

Composite
Score

+84

Emotional
Footprint

17

Reviews

Best Alternatives and Competitors to IBM watsonx Assistant

Compare how IBM watsonx Assistant stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

FPT Smart Cloud Company Limited

FPT.AI

8.6

Composite
Score

+98

Emotional
Footprint

17

Reviews

Reviews Say

Compared to IBM watsonx Assistant, FPT.AI is:

Better at Support

More Inspiring

Better at Integrating

Better at Training

Easier to Customize

Easier to Implement

Google

Dialogflow

8.3

Composite
Score

+97

Emotional
Footprint

17

Reviews

Reviews Say

Compared to IBM watsonx Assistant, Dialogflow is:

More Inspiring

Better at Integrating

More Innovative

More Respectful

More Caring

More Reliable

Kore.ai

Kore.ai Experience Optimization Platform

7.9

Composite
Score

+100

Emotional
Footprint

25

Reviews

Reviews Say

Compared to IBM watsonx Assistant, Kore.ai Experience Optimization Platform is:

More Inspiring

Easier to Customize

More Transparent

More Innovative

More Respectful

More Caring

Ada

Ada

7.8

Composite
Score

+97

Emotional
Footprint

18

Reviews

Reviews Say

Compared to IBM watsonx Assistant, Ada is:

More Inspiring

More Transparent

Better at Training

More Innovative

More Respectful

Easier to Implement

LAIYE

Laiye Chatbot

7.8

Composite
Score

+94

Emotional
Footprint

20

Reviews

Reviews Say

Compared to IBM watsonx Assistant, Laiye Chatbot is:

More Inspiring

Better at Integrating

More Transparent

More Innovative

More Reliable

Less Caring

Amazon

Amazon Lex

7.5

Composite
Score

+82

Emotional
Footprint

14

Reviews

Reviews Say

Compared to IBM watsonx Assistant, Amazon Lex is:

More Reliable

Easier to Implement

Better at Integrating

Easier to Use

More Innovative

Less Caring

Avaamo

Avaamo

7.4

Composite
Score

+87

Emotional
Footprint

20

Reviews

Reviews Say

Compared to IBM watsonx Assistant, Avaamo is:

More Inspiring

More Respectful

Easier to Customize

Less Innovative

Less Caring

Harder to Use

ultimate.ai

Ultimate

6.9

Composite
Score

+82

Emotional
Footprint

11

Reviews

Reviews Say

Compared to IBM watsonx Assistant, Ultimate is:

More Reliable

Less Efficient

Worse at Support

Less Respectful

Harder to Use

Less Transparent

Drift

Drift Conversation Cloud

6.6

Composite
Score

+71

Emotional
Footprint

15

Reviews

Reviews Say

Compared to IBM watsonx Assistant, Drift Conversation Cloud is:

Less Efficient

Less Transparent

Less Caring

Worse at Training

Less Reliable

Harder to Use

Most Popular IBM watsonx Assistant Comparisons