Chatbots
Top LiveChat Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

LiveChat turns support teams into customer service rockstars. Customers love answers to their questions coming within seconds. Win hearts of customers with amazing customer service using LiveChat. LiveChat combines AI efficiency with human expertise. Let AI resolve most queries automatically so your team can focus on top-tier clients.

8.5

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Score

+84

Emotional
Footprint

142

Reviews

Best Alternatives and Competitors to LiveChat

Compare how LiveChat stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Tidio

Tidio

9.1

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Score

+98

Emotional
Footprint

72

Reviews

Reviews Say

Compared to LiveChat, Tidio is:

More Transparent

More Innovative

More Inspiring

More Efficient

More Caring

More Reliable

Intercom

Intercom

9.1

Composite
Score

+96

Emotional
Footprint

114

Reviews

Reviews Say

Compared to LiveChat, Intercom is:

More Transparent

More Innovative

More Inspiring

More Reliable

More Caring

Better at Training

Google

Dialogflow

8.4

Composite
Score

+91

Emotional
Footprint

58

Reviews

Reviews Say

Compared to LiveChat, Dialogflow is:

More Innovative

More Transparent

More Reliable

More Inspiring

More Efficient

More Caring

Birdeye

Birdeye

8.3

Composite
Score

+97

Emotional
Footprint

40

Reviews

Reviews Say

Compared to LiveChat, Birdeye is:

More Transparent

More Efficient

More Caring

More Inspiring

More Innovative

Better at Training

Salesloft, Inc

Drift Conversation Cloud

8.2

Composite
Score

+95

Emotional
Footprint

50

Reviews

Reviews Say

Compared to LiveChat, Drift Conversation Cloud is:

More Innovative

More Efficient

More Inspiring

More Transparent

More Respectful

More Caring

Laiye

Laiye Chatbot

8.2

Composite
Score

+96

Emotional
Footprint

42

Reviews

Reviews Say

Compared to LiveChat, Laiye Chatbot is:

More Transparent

More Innovative

More Inspiring

More Efficient

More Respectful

Less Caring

ManyChat

Manychat

8.2

Composite
Score

+92

Emotional
Footprint

48

Reviews

Reviews Say

Compared to LiveChat, Manychat is:

More Caring

More Transparent

More Reliable

Easier to Customize

More Inspiring

More Respectful

Infobip

Infobip Conversations

8.2

Composite
Score

+98

Emotional
Footprint

12

Reviews

Reviews Say

Compared to LiveChat, Infobip Conversations is:

Easier to Implement

More Inspiring

More Efficient

More Caring

Better at Training

More Reliable

HubSpot

Hubspot Live Chat

8.2

Composite
Score

+93

Emotional
Footprint

25

Reviews

Reviews Say

Compared to LiveChat, Hubspot Live Chat is:

More Transparent

More Inspiring

More Reliable

Better at Training

More Efficient

Harder to Use

Freshworks

Freshchat

7.9

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Score

+84

Emotional
Footprint

42

Reviews

Reviews Say

Compared to LiveChat, Freshchat is:

More Transparent

Less Inspiring

Less Efficient

Harder to Customize

Harder to Use

Harder to Implement

Qualified

Qualified

7.8

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Score

+99

Emotional
Footprint

11

Reviews

Reviews Say

Compared to LiveChat, Qualified is:

More Inspiring

More Innovative

More Efficient

More Caring

More Reliable

More Respectful

Ada

Ada

7.7

Composite
Score

+83

Emotional
Footprint

37

Reviews

Reviews Say

Compared to LiveChat, Ada is:

More Innovative

Easier to Implement

Better at Training

More Respectful

Less Inspiring

Worse at Integrating

Jio Haptik Technologies Limited

Haptik

7.5

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Score

+93

Emotional
Footprint

15

Reviews

Reviews Say

Compared to LiveChat, Haptik is:

More Transparent

More Reliable

Harder to Use

Worse at Support

Worse at Training

Harder to Implement

LivePerson

LivePerson Conversational Cloud

7.3

Composite
Score

+79

Emotional
Footprint

31

Reviews

Reviews Say

Compared to LiveChat, LivePerson Conversational Cloud is:

Less Efficient

Less Innovative

Less Caring

Worse at Training

Less Inspiring

Less Reliable

Chatfuel

Chatfuel

7.2

Composite
Score

+79

Emotional
Footprint

12

Reviews

Reviews Say

Compared to LiveChat, Chatfuel is:

More Inspiring

Less Respectful

Less Transparent

Less Caring

Worse at Support

Harder to Customize

Moveworks

Moveworks

7.0

Composite
Score

+67

Emotional
Footprint

11

Reviews

Reviews Say

Compared to LiveChat, Moveworks is:

More Caring

Less Reliable

Less Efficient

Harder to Customize

Less Inspiring

Less Innovative

Most Popular LiveChat Comparisons