Chatbots
Top Intercom Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

The modern customer communications platform that unifies every aspect of the customer journey, from conversion to engagement to support. Connecting with customers is more important than ever. We can help with scalable messaging for sales, marketing, and support.

9.1

Composite
Score

+96

Emotional
Footprint

109

Reviews

Best Alternatives and Competitors to Intercom

Compare how Intercom stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Tidio

Tidio

9.1

Composite
Score

+98

Emotional
Footprint

62

Reviews

Reviews Say

Compared to Intercom, Tidio is:

More Efficient

More Transparent

More Caring

More Reliable

More Inspiring

Worse at Training

ManyChat

Manychat

8.6

Composite
Score

+91

Emotional
Footprint

43

Reviews

Reviews Say

Compared to Intercom, Manychat is:

Less Innovative

Less Transparent

Less Inspiring

Less Efficient

Harder to Use

Worse at Integrating

Salesloft, Inc

Drift Conversation Cloud

8.5

Composite
Score

+95

Emotional
Footprint

50

Reviews

Reviews Say

Compared to Intercom, Drift Conversation Cloud is:

More Efficient

More Respectful

Less Transparent

Worse at Support

Worse at Integrating

Harder to Use

LiveChat

LiveChat ChatBot

8.4

Composite
Score

+83

Emotional
Footprint

137

Reviews

Reviews Say

Compared to Intercom, LiveChat ChatBot is:

Less Innovative

Less Transparent

Less Inspiring

Less Caring

Less Reliable

Worse at Training

Google

Dialogflow

8.4

Composite
Score

+92

Emotional
Footprint

52

Reviews

Reviews Say

Compared to Intercom, Dialogflow is:

More Efficient

Harder to Customize

Harder to Use

Worse at Integrating

Worse at Training

Less Innovative

Birdeye

Birdeye

8.3

Composite
Score

+96

Emotional
Footprint

37

Reviews

Reviews Say

Compared to Intercom, Birdeye is:

More Efficient

Better at Support

More Caring

More Inspiring

Less Innovative

Harder to Implement

Infobip

Infobip Conversations

8.2

Composite
Score

+98

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Intercom, Infobip Conversations is:

Easier to Implement

Better at Support

More Efficient

Easier to Customize

More Caring

Less Innovative

Freshworks

Freshchat

8.0

Composite
Score

+85

Emotional
Footprint

34

Reviews

Reviews Say

Compared to Intercom, Freshchat is:

Less Inspiring

Less Efficient

Less Innovative

Less Caring

Harder to Customize

Less Reliable

HubSpot

Hubspot Live Chat

8.0

Composite
Score

+92

Emotional
Footprint

20

Reviews

Reviews Say

Compared to Intercom, Hubspot Live Chat is:

Less Innovative

Less Caring

Harder to Use

Harder to Customize

Less Respectful

Harder to Implement

Laiye

Laiye Chatbot

7.9

Composite
Score

+94

Emotional
Footprint

38

Reviews

Reviews Say

Compared to Intercom, Laiye Chatbot is:

More Efficient

Less Caring

Harder to Implement

Less Reliable

Harder to Use

Worse at Training

Jio Haptik Technologies Limited

Haptik

7.8

Composite
Score

+93

Emotional
Footprint

15

Reviews

Reviews Say

Compared to Intercom, Haptik is:

Worse at Training

Harder to Use

Harder to Implement

Less Innovative

Worse at Support

Worse at Integrating

Ada

Ada

7.7

Composite
Score

+81

Emotional
Footprint

36

Reviews

Reviews Say

Compared to Intercom, Ada is:

Less Transparent

Less Inspiring

Less Reliable

Worse at Integrating

Less Innovative

Harder to Customize

LivePerson

LivePerson Conversational Cloud

7.2

Composite
Score

+77

Emotional
Footprint

30

Reviews

Reviews Say

Compared to Intercom, LivePerson Conversational Cloud is:

Less Innovative

Less Caring

Less Efficient

Worse at Training

Less Inspiring

Less Reliable

Chatfuel

Chatfuel

7.2

Composite
Score

+79

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Intercom, Chatfuel is:

Less Transparent

Less Respectful

Less Caring

Worse at Training

Harder to Customize

Worse at Support

Moveworks

Moveworks

7.0

Composite
Score

+67

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Intercom, Moveworks is:

Less Reliable

Less Innovative

Less Efficient

Less Inspiring

Harder to Customize

Less Transparent

Most Popular Intercom Comparisons