Chatbots
Top Haptik Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Jio Haptik has pioneered AI-powered innovation since 2013, processing 15 billion+ conversations and 10 million+ transactions in 100+ languages for businesses globally. Haptik has two lines of products - Contakt & Interakt - that respectively enable enterprises and SMBs to solve their customers’ biggest pain points. Contakt is an LLM-first customer experience suite comprising AI Assistant, Agent Co-Pilot, and Intelligent Analytics. Interakt is an AI-enabled CRM for SMBs to manage their business on WhatsApp. The company recently won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023.

7.8

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Score

+93

Emotional
Footprint

15

Reviews

Best Alternatives and Competitors to Haptik

Compare how Haptik stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Intercom

Intercom

9.1

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Score

+96

Emotional
Footprint

110

Reviews

Reviews Say

Compared to Haptik, Intercom is:

Better at Training

Easier to Use

Easier to Implement

More Innovative

Better at Support

Better at Integrating

Tidio

Tidio

9.1

Composite
Score

+98

Emotional
Footprint

64

Reviews

Reviews Say

Compared to Haptik, Tidio is:

Easier to Use

Easier to Implement

Better at Training

More Innovative

More Inspiring

More Respectful

ManyChat

Manychat

8.6

Composite
Score

+91

Emotional
Footprint

43

Reviews

Reviews Say

Compared to Haptik, Manychat is:

Better at Training

Easier to Use

Easier to Implement

More Caring

Less Transparent

Less Reliable

Google

Dialogflow

8.6

Composite
Score

+93

Emotional
Footprint

55

Reviews

Reviews Say

Compared to Haptik, Dialogflow is:

Better at Training

Better at Support

Easier to Implement

More Respectful

More Inspiring

More Innovative

Salesloft, Inc

Drift Conversation Cloud

8.5

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Score

+95

Emotional
Footprint

50

Reviews

Reviews Say

Compared to Haptik, Drift Conversation Cloud is:

Better at Training

Easier to Implement

Easier to Use

More Innovative

More Respectful

Less Transparent

LiveChat

LiveChat ChatBot

8.4

Composite
Score

+84

Emotional
Footprint

138

Reviews

Reviews Say

Compared to Haptik, LiveChat ChatBot is:

Easier to Use

Less Transparent

Less Reliable

Less Inspiring

Less Innovative

Less Efficient

Birdeye

Birdeye

8.3

Composite
Score

+96

Emotional
Footprint

39

Reviews

Reviews Say

Compared to Haptik, Birdeye is:

Better at Training

Better at Support

Easier to Use

Easier to Implement

More Efficient

More Caring

Infobip

Infobip Conversations

8.2

Composite
Score

+98

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Haptik, Infobip Conversations is:

Easier to Implement

Better at Training

Better at Support

Easier to Use

Easier to Customize

Less Transparent

Laiye

Laiye Chatbot

8.2

Composite
Score

+95

Emotional
Footprint

39

Reviews

Reviews Say

Compared to Haptik, Laiye Chatbot is:

Better at Training

Better at Support

More Innovative

Easier to Use

Less Caring

Less Reliable

Freshworks

Freshchat

8.0

Composite
Score

+84

Emotional
Footprint

38

Reviews

Reviews Say

Compared to Haptik, Freshchat is:

Less Inspiring

Less Reliable

Less Efficient

Less Transparent

Harder to Customize

Less Caring

HubSpot

Hubspot Live Chat

8.0

Composite
Score

+92

Emotional
Footprint

20

Reviews

Reviews Say

Compared to Haptik, Hubspot Live Chat is:

Better at Training

More Inspiring

Less Innovative

Less Caring

Harder to Customize

Less Transparent

Qualified

Qualified

7.8

Composite
Score

+99

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Haptik, Qualified is:

Better at Support

Easier to Implement

More Inspiring

More Innovative

More Respectful

Less Transparent

Ada

Ada

7.7

Composite
Score

+81

Emotional
Footprint

36

Reviews

Reviews Say

Compared to Haptik, Ada is:

Easier to Use

Better at Training

Easier to Implement

Less Transparent

Less Reliable

Less Inspiring

LivePerson

LivePerson Conversational Cloud

7.2

Composite
Score

+77

Emotional
Footprint

30

Reviews

Reviews Say

Compared to Haptik, LivePerson Conversational Cloud is:

Less Reliable

Less Transparent

Less Innovative

Less Efficient

Less Caring

Less Inspiring

Chatfuel

Chatfuel

7.2

Composite
Score

+79

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Haptik, Chatfuel is:

Easier to Use

Less Transparent

Less Respectful

Less Caring

Harder to Customize

Less Reliable

Moveworks

Moveworks

7.0

Composite
Score

+67

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Haptik, Moveworks is:

Less Reliable

Less Efficient

Less Inspiring

Less Innovative

Harder to Customize

Less Transparent

Most Popular Haptik Comparisons