Chatbots
Top Birdeye Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

The single customer messaging software for your team to connect with leads and customers through texting, live chat and bulk messaging. Birdeye helps businesses grow through happy customers. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.

8.3

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Score

+96

Emotional
Footprint

37

Reviews

Best Alternatives and Competitors to Birdeye

Compare how Birdeye stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Intercom

Intercom

9.1

Composite
Score

+96

Emotional
Footprint

109

Reviews

Reviews Say

Compared to Birdeye, Intercom is:

More Innovative

Easier to Implement

Less Efficient

Worse at Support

Less Caring

Less Inspiring

Tidio

Tidio

9.1

Composite
Score

+98

Emotional
Footprint

62

Reviews

Reviews Say

Compared to Birdeye, Tidio is:

More Transparent

More Reliable

Easier to Customize

Worse at Support

Worse at Training

Worse at Integrating

ManyChat

Manychat

8.6

Composite
Score

+91

Emotional
Footprint

43

Reviews

Reviews Say

Compared to Birdeye, Manychat is:

Less Efficient

Worse at Support

Less Innovative

Less Inspiring

Less Transparent

Harder to Use

Salesloft, Inc

Drift Conversation Cloud

8.5

Composite
Score

+95

Emotional
Footprint

50

Reviews

Reviews Say

Compared to Birdeye, Drift Conversation Cloud is:

More Innovative

Worse at Support

Less Caring

Less Transparent

Harder to Use

Worse at Integrating

LiveChat

LiveChat ChatBot

8.4

Composite
Score

+83

Emotional
Footprint

137

Reviews

Reviews Say

Compared to Birdeye, LiveChat ChatBot is:

Less Transparent

Less Caring

Less Innovative

Less Efficient

Less Inspiring

Worse at Support

Google

Dialogflow

8.4

Composite
Score

+92

Emotional
Footprint

52

Reviews

Reviews Say

Compared to Birdeye, Dialogflow is:

Less Caring

Harder to Use

Harder to Customize

Worse at Integrating

Less Efficient

Worse at Support

Infobip

Infobip Conversations

8.2

Composite
Score

+98

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Birdeye, Infobip Conversations is:

Easier to Implement

Easier to Customize

Better at Training

More Reliable

Less Transparent

Less Innovative

Freshworks

Freshchat

8.0

Composite
Score

+85

Emotional
Footprint

34

Reviews

Reviews Say

Compared to Birdeye, Freshchat is:

Less Inspiring

Less Efficient

Less Caring

Worse at Support

Harder to Customize

Less Innovative

HubSpot

Hubspot Live Chat

8.0

Composite
Score

+92

Emotional
Footprint

20

Reviews

Reviews Say

Compared to Birdeye, Hubspot Live Chat is:

Less Caring

Less Innovative

Harder to Use

Worse at Support

Less Efficient

Less Respectful

Laiye

Laiye Chatbot

7.9

Composite
Score

+94

Emotional
Footprint

38

Reviews

Reviews Say

Compared to Birdeye, Laiye Chatbot is:

Less Caring

Less Reliable

Harder to Use

Worse at Support

Harder to Implement

Less Efficient

Jio Haptik Technologies Limited

Haptik

7.8

Composite
Score

+93

Emotional
Footprint

15

Reviews

Reviews Say

Compared to Birdeye, Haptik is:

Worse at Support

Worse at Training

Harder to Use

Less Efficient

Less Caring

Harder to Implement

Ada

Ada

7.7

Composite
Score

+81

Emotional
Footprint

36

Reviews

Reviews Say

Compared to Birdeye, Ada is:

Less Inspiring

Less Transparent

Less Efficient

Less Caring

Less Reliable

Worse at Integrating

LivePerson

LivePerson Conversational Cloud

7.2

Composite
Score

+77

Emotional
Footprint

30

Reviews

Reviews Say

Compared to Birdeye, LivePerson Conversational Cloud is:

Less Efficient

Less Caring

Less Innovative

Less Inspiring

Worse at Training

Less Reliable

Chatfuel

Chatfuel

7.2

Composite
Score

+79

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Birdeye, Chatfuel is:

Less Transparent

Less Respectful

Less Caring

Worse at Support

Worse at Training

Less Efficient

Moveworks

Moveworks

7.0

Composite
Score

+67

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Birdeye, Moveworks is:

Less Reliable

Less Efficient

Less Inspiring

Less Innovative

Harder to Customize

Less Respectful

Most Popular Birdeye Comparisons