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Top Birdeye Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

The single customer messaging software for your team to connect with leads and customers through texting, live chat and bulk messaging. Birdeye helps businesses grow through happy customers. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.

8.4

Composite
Score

+97

Emotional
Footprint

47

Reviews

Best Alternatives and Competitors to Birdeye

Compare how Birdeye stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Intercom

Intercom

9.1

Composite
Score

+98

Emotional
Footprint

140

Reviews

Reviews Say

Compared to Birdeye, Intercom is:

More Transparent

Less Efficient

Harder to Use

Less Caring

Worse at Support

Worse at Integrating

Tidio

Tidio

9.1

Composite
Score

+99

Emotional
Footprint

93

Reviews

Reviews Say

Compared to Birdeye, Tidio is:

More Transparent

Harder to Use

Worse at Integrating

Worse at Support

Worse at Training

Harder to Implement

Google

Customer Experience Agent Studio

8.7

Composite
Score

+94

Emotional
Footprint

68

Reviews

Reviews Say

Compared to Birdeye, Customer Experience Agent Studio is:

Harder to Use

Worse at Integrating

Less Caring

Worse at Support

Harder to Customize

Less Inspiring

Text

LiveChat

8.6

Composite
Score

+87

Emotional
Footprint

153

Reviews

Reviews Say

Compared to Birdeye, LiveChat is:

Less Inspiring

Less Efficient

Less Caring

Less Innovative

Less Transparent

Harder to Use

HubSpot

Hubspot Live Chat

8.4

Composite
Score

+95

Emotional
Footprint

40

Reviews

Reviews Say

Compared to Birdeye, Hubspot Live Chat is:

More Transparent

Harder to Use

Less Caring

Harder to Implement

Less Efficient

Less Innovative

ManyChat

Manychat

8.2

Composite
Score

+94

Emotional
Footprint

50

Reviews

Reviews Say

Compared to Birdeye, Manychat is:

Less Efficient

Harder to Use

Less Innovative

Worse at Integrating

Less Inspiring

Worse at Support

Laiye

Laiye Work Execution Platform

8.2

Composite
Score

+95

Emotional
Footprint

42

Reviews

Reviews Say

Compared to Birdeye, Laiye Work Execution Platform is:

Less Caring

Harder to Use

Less Reliable

Harder to Implement

Worse at Integrating

Worse at Support

Freshworks Inc.

Freshchat

8.1

Composite
Score

+88

Emotional
Footprint

51

Reviews

Reviews Say

Compared to Birdeye, Freshchat is:

Less Inspiring

Less Efficient

Less Caring

Worse at Support

Harder to Use

Harder to Customize

Salesloft

Drift

8.0

Composite
Score

+94

Emotional
Footprint

54

Reviews

Reviews Say

Compared to Birdeye, Drift is:

Worse at Support

Less Reliable

Less Inspiring

Less Efficient

Less Respectful

Harder to Use

Ada

Ada

7.7

Composite
Score

+84

Emotional
Footprint

39

Reviews

Reviews Say

Compared to Birdeye, Ada is:

Less Inspiring

Worse at Integrating

Less Transparent

Less Reliable

Less Efficient

Less Caring

LivePerson

LivePerson Conversational Cloud

7.6

Composite
Score

+84

Emotional
Footprint

34

Reviews

Reviews Say

Compared to Birdeye, LivePerson Conversational Cloud is:

Less Inspiring

Less Efficient

Less Caring

Less Innovative

Less Reliable

Worse at Training

Most Popular Birdeye Comparisons