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Top Ada Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Ada is an AI customer service automation platform on a mission to make customer service extraordinary for everyone. Ada envisions a world where every customer interaction is resolved by AI, and makes it easy for businesses to automatically resolve the greatest number of customer service conversations — across channels and languages — with the least amount of effort. Since 2016, Ada has powered more than 4 billion automated customer interactions for brands like Meta, Verizon, AirAsia, YETI, and Square. Born in Toronto, Ada serves companies and their customers worldwide. For more information, visit www.ada.cx.

7.7

Composite
Score

+83

Emotional
Footprint

38

Reviews

Best Alternatives and Competitors to Ada

Compare how Ada stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Intercom

Intercom

9.1

Composite
Score

+96

Emotional
Footprint

117

Reviews

Reviews Say

Compared to Ada, Intercom is:

More Transparent

More Inspiring

More Reliable

Better at Integrating

More Innovative

More Caring

Tidio

Tidio

9.0

Composite
Score

+98

Emotional
Footprint

75

Reviews

Reviews Say

Compared to Ada, Tidio is:

More Transparent

More Inspiring

More Reliable

More Efficient

More Caring

More Innovative

Google

Dialogflow

8.6

Composite
Score

+92

Emotional
Footprint

61

Reviews

Reviews Say

Compared to Ada, Dialogflow is:

More Inspiring

More Transparent

More Reliable

More Innovative

More Efficient

Harder to Use

Text

LiveChat

8.5

Composite
Score

+85

Emotional
Footprint

142

Reviews

Reviews Say

Compared to Ada, LiveChat is:

More Inspiring

Better at Integrating

Less Innovative

Harder to Implement

Worse at Training

Less Respectful

Birdeye

Birdeye

8.3

Composite
Score

+97

Emotional
Footprint

40

Reviews

Reviews Say

Compared to Ada, Birdeye is:

More Inspiring

More Transparent

More Efficient

More Caring

More Reliable

Better at Integrating

Salesloft, Inc

Drift Conversation Cloud

8.3

Composite
Score

+95

Emotional
Footprint

53

Reviews

Reviews Say

Compared to Ada, Drift Conversation Cloud is:

More Inspiring

More Transparent

More Efficient

Better at Integrating

More Innovative

More Respectful

HubSpot

Hubspot Live Chat

8.2

Composite
Score

+94

Emotional
Footprint

26

Reviews

Reviews Say

Compared to Ada, Hubspot Live Chat is:

More Inspiring

More Transparent

More Reliable

Better at Training

Better at Integrating

Less Innovative

ManyChat

Manychat

8.2

Composite
Score

+92

Emotional
Footprint

48

Reviews

Reviews Say

Compared to Ada, Manychat is:

More Transparent

More Inspiring

More Caring

More Reliable

Easier to Customize

Better at Integrating

Infobip

Infobip Conversations

8.2

Composite
Score

+98

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Ada, Infobip Conversations is:

More Inspiring

More Reliable

Easier to Implement

Easier to Customize

Better at Integrating

More Efficient

Laiye

Laiye Chatbot

8.2

Composite
Score

+95

Emotional
Footprint

42

Reviews

Reviews Say

Compared to Ada, Laiye Chatbot is:

More Inspiring

More Transparent

Better at Integrating

More Innovative

More Efficient

Less Caring

Freshworks Inc.

Freshchat

7.9

Composite
Score

+84

Emotional
Footprint

42

Reviews

Reviews Say

Compared to Ada, Freshchat is:

More Transparent

Less Efficient

Less Inspiring

Harder to Implement

Less Respectful

Less Caring

Qualified

Qualified

7.8

Composite
Score

+99

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Ada, Qualified is:

More Inspiring

More Reliable

More Efficient

More Caring

More Transparent

Better at Integrating

Jio Haptik Technologies Limited

Haptik

7.5

Composite
Score

+93

Emotional
Footprint

15

Reviews

Reviews Say

Compared to Ada, Haptik is:

More Transparent

More Reliable

More Inspiring

Harder to Use

Harder to Implement

Worse at Training

LivePerson

LivePerson Conversational Cloud

7.3

Composite
Score

+79

Emotional
Footprint

31

Reviews

Reviews Say

Compared to Ada, LivePerson Conversational Cloud is:

Better at Integrating

Less Innovative

Less Efficient

Less Caring

Worse at Training

Less Reliable

Chatfuel

Chatfuel

7.2

Composite
Score

+79

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Ada, Chatfuel is:

More Inspiring

Less Respectful

Less Transparent

Less Caring

Worse at Support

Worse at Training

Moveworks

Moveworks

7.0

Composite
Score

+67

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Ada, Moveworks is:

Less Reliable

Less Efficient

Less Innovative

Harder to Customize

Harder to Implement

Less Inspiring

Most Popular Ada Comparisons