WPForms Logo
WPForms Logo
WPForms LLC

WPForms

7.9 /10
Category
WPForms
7.9 /10

What is WPForms?

WPForms is the most beginner friendly WordPress form builder plugin. Our drag and drop form builder let's you create beautiful forms for your website in minutes.

Company Details


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Awards & Recognition

WPForms won the following awards in the eForms category

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WPForms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WPForms.

89 Likeliness to Recommend

86 Plan to Renew

5
Since last award

73 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WPForms?

8% Negative
6% Neutral
86% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Respectful

Feature Ratings

Average 84

Drag and Drop Design

92

Mobility

86

Security

86

Field Configuration and Customization

85

Electronic Signatures

81

APIs and Integration

79

Workflow Automation

79

Data Analysis and Survey Function

77

Version Management

77

State Transformation

73

Vendor Capability Ratings

Average 81

Ease of IT Administration

88

Ease of Implementation

88

Usability and Intuitiveness

86

Breadth of Features

83

Quality of Features

83

Vendor Support

82

Ease of Data Integration

80

Business Value Created

78

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

75

Ease of Customization

70

WPForms Reviews

Kanje A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Best For Creating Online Forms

Likeliness to Recommend

9 /10

What differentiates WPForms from other similar products?

This builder plugin is not only user-friendly, but also makes it easy to create custom forms for your website.

What is your favorite aspect of this product?

Deploying WPForms on the site is easy The software offers templates and also has room for customization It is user and beginner friendly

What do you dislike most about this product?

Only available for WordPress users only

What recommendations would you give to someone considering this product?

If you have a WordPress website, then I would recommend you try WPForms.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Angelo S.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Great plugin for basic forms, but somewhat lacking

Likeliness to Recommend

8 /10

What differentiates WPForms from other similar products?

Form plugins are basically all the same - the biggest difference for WPForms is that there is a free (limited) version which is great for basic forms on brochure sites, as well as its user interface. The UI is very intuitive and easy to use, and competes with the best of the WordPress plugins out there.

What is your favorite aspect of this product?

WPForms' easy-to-use UI makes it an excellent solution for small brochure-style websites, which are perfect for our clients that don't require larger or more complex projects. The software is easy to use, flexible and works well with its SMTP plugin meaning your email will never get lost in the black hole of spam.

What do you dislike most about this product?

The price is really the biggest drawback besides the number of integrations. The website offers a discount, but after that the price is nearly double compared to "leading" form plugin. It also doesn't offer as many custom features and third party integrations, so it may not be for everyone - though their commitment to webhooks has been improving.

What recommendations would you give to someone considering this product?

WPForms is a great solution for basic contact forms. We use their SMTP plugin to ensure email delivery, and this has proven to be an easy-to-use option with just enough features. Our clients appreciate how straightforward and user-friendly it is. If you need something more complex though, you would have to purchase a license, which is price. But what WPForms offers should be good enough for most small, brochure-style websites.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Charges for Enhancements
  • Vendor's Interest First

Randy M.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy to use but way too pricey

Likeliness to Recommend

4 /10

What differentiates WPForms from other similar products?

My experience includes many forms plugins. I have also written and supported many CRM systems that include workflow. WPForms is, without question, one of the most flexible and easy to use for non-technical users. I consult with clients from sole proprietor to large corporations. This product is clearly designed for companies whose website generates a neighborhood of $7,500 or more per year. This made it attractive to only 3 of my 80+ clients. Because I needed features only available to ELITE users for my personal website, I found "Contact Forms 7" to be easier to implement and have gone back to it. WPForms was not willing to negotiate price.

What is your favorite aspect of this product?

Easy to implement and use for non-technical users. For the service industry (non product-centric) it is easy to install, setup and use.

What do you dislike most about this product?

Product-centric features are currently lacking and without the use of the "Webhooks" plugin there are severe limitations to integration with any CRM plugin. To small businesses desiring a low-cost solution to Forms management and CRM integration this is NOT your best option. If there was a perpetual license option it would be my choice, but the subscription only model doesn't work for me or my clients.

What recommendations would you give to someone considering this product?

Before getting sucked into the free or low-cost option and working to convert your forms in another plugin, do your homework and research first. This a feature-rich plugin, but it is NOT open to customization outside of their own plugins. They hold you hostage, and if you do not continue to pay the annual subscription fee they severely handicap your existing forms and stop all updates - including security updates to stop vulnerabilities.

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Respectful

Cons

  • Less Efficient Service
  • Less Effective Service
  • Vendor's Interest First

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