Sendoso Logo
Sendoso Logo
Sender Inc

Sendoso

8.4 /10
Category
Sendoso
8.4 /10

What is Sendoso?

Connect and drive revenue with personalized gifts, branded swag, eGifts, virtual experiences & more. Sendoso helps companies stand out by giving them new ways to engage with customers throughout the buyer’s journey. By integrating digital and physical sending strategies, companies can increase the effectiveness of their existing go-to-market programs and improve their relationships with customers.

Company Details


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Sendoso Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sendoso.

91 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sendoso?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Effective Service
  • Saves Time

Feature Ratings

Average 84

Gift Fulfillment and Delivery

90

Personal Messaging

86

Gift Acceptance/Exchange/Donation

86

Marketplace/Rewards Catalogue

85

Notifications/Alerts/Updates

84

Gift Tracking

82

Role-Based Access

82

Analytics and Reporting

82

Advanced Integrations

81

Required Actions

81

Milestones/Calendar Tracking

80

Vendor Capability Ratings

Average 82

Business Value Created

88

Quality of Features

85

Vendor Support

85

Ease of Implementation

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Data Integration

83

Availability and Quality of Training

82

Breadth of Features

81

Usability and Intuitiveness

78

Ease of Customization

77

Sendoso Reviews

KIRAN KUMAR V.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Simplar to use

Likeliness to Recommend

9 /10

What differentiates Sendoso from other similar products?

More easily avail

What is your favorite aspect of this product?

Redemption time

What do you dislike most about this product?

Nothing yet

What recommendations would you give to someone considering this product?

Nothing yet

Pros

  • Altruistic
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Liz B.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Dynamic solution for client gifting

Likeliness to Recommend

10 /10

What differentiates Sendoso from other similar products?

Sendoso made the process effortless by empowering us to send personalized gift cards that deeply resonate with our prospects

What is your favorite aspect of this product?

The convenience of the egift sending feature has streamlined the distribution of internal and external spiffs and incentives

What do you dislike most about this product?

I wish it can include more catalogs to increase our distinctive options that can help stand out in our campaigns

What recommendations would you give to someone considering this product?

Sendoso will make gifting to be a critical component of your sales and client retention strategy

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Renato J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to use and great gift selection

Likeliness to Recommend

10 /10

What differentiates Sendoso from other similar products?

Sendoso is utilized by the marketing team to facilitate the generation of sales opportunities at the initial stage of the sales funnel and to arrange appointments for the sales team. Additionally, it serves as a valuable tool for acknowledging and celebrating customer and employee milestones and contributions.

What is your favorite aspect of this product?

I find Sendoso to be incredibly user-friendly and intuitive. Navigating the platform is a breeze, and I particularly enjoy the simplicity of creating and distributing sends with just a few clicks. Sendoso has continuously evolved and improved over the years, expanding its range of sending options and refining the user experience (UX) and capabilities to enhance the tool's flexibility.

What do you dislike most about this product?

Due to several team changes we have experienced since our initial engagement with the company, we have had to reiterate the company's objectives, account details, and goals multiple times.

What recommendations would you give to someone considering this product?

It proves highly effective for Enterprise companies when utilized for purposes beyond fulfilling advocate gifts, not sure if this can be applied to smaller companies.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing