Scoro
8.3 /10

What is Scoro?

Scoro is an all in one business management tool offering end to end management of your clients projects from sales quoting and pipeline, projects planning and finance, task and calendar management that offer real time insight of all aspects of your business with customisable dashboards for KPI and daily management.

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Awards & Recognition

Scoro won the following awards in the Professional Services Automation category

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Scoro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Scoro.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Scoro?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Retainer Management

91

Knowledgebase

88

Time Management

87

Email Synchronization & Tracking

87

Client Portal

87

Task Management and Workflow

87

Auditability

87

Security

86

Reporting

86

Resource Management

86

Billing

85

Vendor Capability Ratings

Average 85

Business Value Created

91

Product Strategy and Rate of Improvement

89

Ease of Implementation

88

Vendor Support

88

Breadth of Features

87

Availability and Quality of Training

85

Ease of IT Administration

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of Data Integration

82

Ease of Customization

81

Scoro Reviews

Jendrik H.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easier project management platform

Likeliness to Recommend

8 /10

What differentiates Scoro from other similar products?

I prefer the flexibility of doing assessments and approvals online instead of in person or on paper. Since numerous of our project stakeholders regularly travel or are out of the country, it substantially quickens our work. Because I can see the papers from any location with an Internet connection, this reviewing capability allows us to swiftly collect feedback and approvals.

What is your favorite aspect of this product?

First and foremost, it is project management and the capacity to predict future market possibilities. This software was designed to assist salespeople, but it is also useful for budgeting and future planning by segments and consumer groups. It also aids us in keeping up with our consumers. Scheduling, time tracking and management, and even budget management allow us to take a step back and look at the whole picture rather than utilizing one application to analyze time and another to examine spending.

What do you dislike most about this product?

The web version is significantly more useful than the mobile/tablet app. Because of the high expense per user, we are reluctant to include the entire organization. Although the Xero integration is really helpful, it is also glitchy, and syncing up data takes longer than is optimal. I must open up some of the dashboard visuals in order to see which work they are related to because they are not always clear.

What recommendations would you give to someone considering this product?

Scoro is an excellent choice if you want project management software that is straightforward to install and use. Its timesheet tracking and reporting capabilities are really useful. Scoro has a lot of potential for modification; you can make it work the way you want it to. Clients appreciate seeing a visual depiction of a project plan, and Scoro allows you to communicate it with them.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Respectful

Jessi c.

  • Role: Operations
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Collaboration is breeze

Likeliness to Recommend

8 /10

What differentiates Scoro from other similar products?

Scoro allows users to customize the platform in a wide range of ways to make it work for us, rather than having to fit into somebody else's system. Particularly useful are the interfaces with Xero and Mail Chimp. The approach to providing a single platform for CRM, invoicing, job flow monitoring, and administration is also amazing Scoro.

What is your favorite aspect of this product?

With this in mind, I am able to better manage my time by changing tasks based on actual time spent and determining ways to improve where time was over or under budget. This provides us with a one-stop-shop for the client's project, with each component enabling adjustable fields and procedures to allow us to adapt the way we conduct business inside each segment.

What do you dislike most about this product?

When entering contact information, it can be a little perplexing because Scoro's fields for postal codes, countries, and mailing addresses are set to utilize UK-based formats. For quotes, purchase orders, and invoices, the custom PDF template module is rather constrained.

What recommendations would you give to someone considering this product?

The major benefit is that you can track tasks throughout the process and keep track of all timeframes and achievements in one convenient location. This enables everybody to view the same page. Another advantage is that the Gantt chart function allows you to instantly adjust timetables and outcomes.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Caring

Patrick M. H.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great for managing team projects

Likeliness to Recommend

9 /10

What differentiates Scoro from other similar products?

Our previous system comprised a separate time tracking service in addition to our MS Excel-based milestone and due date monitoring, Scoro combines all of this into a single system and provides us with greater insight into how we can manage our business more efficiently. We are basically fixing all of our business challenges; we discovered how much simpler business flows when you don't spend all of your time disassembling a project path; everything is there to see who did what, when, and what the consequences were.

What is your favorite aspect of this product?

Scoro is cloud-based, which means we can access it from anywhere. Having our projects categorized and being able to measure the duration of subtasks inside the project is extremely beneficial to our collaboration and tracking the efficiency of our time. This has increased openness in our company. Scoro simplifies job sharing and allows everyone to easily interact between projects. We know when tasks must be completed, when they have been completed, and when they have been priced and billed.

What do you dislike most about this product?

I'd want to be able to display project details on a task card in my task pane. Small integrations like that across modules would increase the utility of the system. The display is still not perfect, i'd want to see some charts, and I'd also like to be able to "color in" some of the indicators.

What recommendations would you give to someone considering this product?

Contact your sales advisors if you initially don't see how it can be a benefit to your operation. It is definitely a massive contender when choosing a software package to integrate your workforce. We tried many before choosing Scoro and although it is a little more expensive, we think it is worth it.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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