Scoro
8.3 /10

What is Scoro?

Scoro is an all in one business management tool offering end to end management of your clients projects from sales quoting and pipeline, projects planning and finance, task and calendar management that offer real time insight of all aspects of your business with customisable dashboards for KPI and daily management.

Company Details


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Awards & Recognition

Scoro won the following awards in the Professional Services Automation category

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Scoro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Scoro.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Scoro?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Retainer Management

91

Knowledgebase

88

Time Management

87

Email Synchronization & Tracking

87

Client Portal

87

Task Management and Workflow

87

Auditability

87

Security

86

Reporting

86

Resource Management

86

Billing

85

Vendor Capability Ratings

Average 85

Business Value Created

91

Product Strategy and Rate of Improvement

89

Ease of Implementation

88

Vendor Support

88

Breadth of Features

87

Availability and Quality of Training

85

Ease of IT Administration

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of Data Integration

82

Ease of Customization

81

Scoro Reviews

Juliet A.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Scoro, Collaborative, Intuitive and User Friendly!

Likeliness to Recommend

9 /10

What differentiates Scoro from other similar products?

Scoro provides us the great ability of reusability of the filters and views. It is simplified platform which fulfill all our needs. They provide us ease of implementation and it is easiest to implement during the trailing phase and anyone can easily adapt to its features. They help us a lot in organization of the data and small things such as time tracking and management. It is well organized with the easy access to other systems in the software.

What is your favorite aspect of this product?

Scoro is the best business software. Also, it is very price friendly and so that everyone can afford it. It is an accessible online business with the best features. They have great well-connected modules for the system. All the features needed by any company are present in it. They have a lot of visualization of the dashboard which is very appealing.

What do you dislike most about this product?

The reoccurring task does not feel much integrated. Time monitoring function and updated. Some of the visuals on the dashboard are not much cleared. The custom PDF module needs much improvement.

What recommendations would you give to someone considering this product?

Scoro is recommended because they provide all the necessary support needed to manage our business and projects. It is user friendly and intuitive.

Pros

  • Reliable
  • Efficient Service
  • Caring
  • Client Friendly Policies

Katherine M.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Comprehensive and reliable PSA

Likeliness to Recommend

9 /10

What differentiates Scoro from other similar products?

Working with the Scoro Product and Scoro Team was an amazing experience, and we continue to appreciate it now. After it was implemented, we saw a huge increase in our revenue. Additionally, we have enhanced our business procedures while also producing work of considerably higher value and with fewer errors.

What is your favorite aspect of this product?

This PSA tool helps us in streamlining and automation of operations as well as saves us time and money. There has been a marked change in our sales-related tasks after its adoption. With a thorough understanding of all projects, it is now simpler to guarantee that the data is true and accurate, giving our clients the experience and degree of care they need.

What do you dislike most about this product?

While some of the interfaces are easy to use, some need help from customer service to fully interface with my system. It may seem scary at first due to how customizable it is, and I found that our underlying fix wasn't the best one. New improvements have made project management more difficult.

What recommendations would you give to someone considering this product?

The development of your company will undoubtedly be aided by teamwork on a single platform, and you will undoubtedly become more productive than you were before. Just think about its implementation—and trust me, Scoro is just mind-blowing—if you take my advice.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Rolandas R.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Smart, solid, and interactive

Likeliness to Recommend

9 /10

What differentiates Scoro from other similar products?

Scoro is the perfect solution to streamline our business operations and accelerate growth because it has a quick application and a nice user interface. Our entire sales team now relies on Scoro capabilities like calendar, initiatives, assignments, and dashboard because these functions help us in the accomplishment of our main goals.

What is your favorite aspect of this product?

I appreciate its adaptability, customer service, and, most notably, how the service team aids us in solving issues. This PSA approach entails automating some workflow processes, utilizing additional digital integrations, and effectively allocating company resources. I adore its agility and how fantastic improvements are made on a regular basis. Additionally, it is quite simple to use. Just because of this we are now able to enhance other parts of our work by combining all work instruments in a single place.

What do you dislike most about this product?

I prefer the previous design since it seemed to be simpler to use, even though the new one makes sense and is appealing. The application also contains limitations on the purposes for which we can use it. Some formerly manageable aspects of projects have become more complex, requiring more clicks to complete the same amount of work.

What recommendations would you give to someone considering this product?

Highly recommended platform. Scoro has the ability to significantly improve the effectiveness of company internal communication and project execution.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

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