What is Salesforce CPQ?
CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it’s cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSalesforce CPQ Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce CPQ.
86 Likeliness to Recommend
2
Since last award
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce CPQ?
Pros
- Respectful
- Reliable
- Enables Productivity
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Multi Currency
Quote Development and Administration
Product and Service Configuration
Application Integration
Catalog Management
Discounting Management
Reporting and Analytics
Workflow & Approvals
Renewal Management
Visual Configuration
Rules Engine
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Ease of IT Administration
Salesforce CPQ Reviews
Patricio O.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
A hub for sales operations in our company
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
Together with Salesforce CPQ we can quickly present the product for quote. Contracts and subscriptions are generated in this way, making them easily renewable and predictable. Both the product and its application are simple.
What is your favorite aspect of this product?
I like that as customers we can create dynamic prices in Salesforce CPQ based on a series of criteria. The user interface is easy to use and understand. Setting up complicated goods and services is very easy for users.
What do you dislike most about this product?
It is not easy to create a template for the quote output in Word. People often abuse or misunderstand packages, which makes bundling them a peculiar practice. When there is a lot of variation it is not easy to make modifications.
What recommendations would you give to someone considering this product?
Using and configuring Salesforce CPQ is very simple. Companies can optimize their procedures with dynamic pricing automation.
Pros
- Continually Improving Product
- Reliable
- Effective Service
- Helps Innovate
Philip H.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2024
Streamlining Management with Salesforce CPQ
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
Salesforce CPQ is a powerful sales tool, it provides a central platform to monitor and maintain accurate inventory data. By integrating CPQ with our existing inventory management systems, I can see real-time stock levels, consumption patterns, and reorder points. This view of inventory helps me make informed decisions and address potential stockouts or surpluses. I can set up automated triggers to generate purchase orders when inventory levels reach certain thresholds.
What is your favorite aspect of this product?
I've found Salesforce CPQ to be a great tool for managing inventory and automating the purchase order process. It works with our supplier and vendor management systems. I can track supplier performance, delivery times, and order fulfillment. The platform's reporting capabilities show me inventory trends, purchasing patterns, and supplier performance. These insights help me make data-driven decisions, identify cost savings, and build stronger relationships with suppliers.
What do you dislike most about this product?
To optimize its capabilities, enhancing the quote generation features and expanding integration options with CRM systems would empower sales teams to create accurate quotes more efficiently, ensuring smoother sales processes and improved customer satisfaction.
What recommendations would you give to someone considering this product?
The system can automatically calculate the required quantities, identify the appropriate suppliers, and generate the necessary purchase order documentation. This automation streamlines the procurement process and ensures we maintain optimal inventory levels. Salesforce CPQ's easy-to-use interface and collaboration features help me work with other teams, like procurement, operations, and finance, to manage inventory. It also helps us communicate and make decisions quickly.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Efficient Service
Nidia M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2024
Tailored Solutions, Seamless Execution
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
In the digital era's labyrinth, Salesforce CPQ shines as a guide, ensuring uniformity across channels. Whether exploring our e-commerce portal or consulting a sales representative, customers experience a cohesive product narrative and real-time pricing aligned with their unique requirements, fostering trust.
What is your favorite aspect of this product?
Salesforce CPQ's prowess lies in its capacity to condense the sales cycle radically. By automating laborious backend processes like product configuration, pricing, and quoting, our teams can respond with agility to customer inquiries, expediting revenue realization.
What do you dislike most about this product?
Continuous training and intuitive user experiences remain crucial to unlocking its full potential consistently.
What recommendations would you give to someone considering this product?
Salesforce CPQ is our competitive edge. Its ability to tailor solutions precisely to individual needs elevates our brand as a customer-centric pioneer. We wholeheartedly advocate embracing this transformative platform for unmatched client experiences.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity