What is ON24?
The ON24 Digital Experience Platform makes it easy to create, scale and personalize engaging webinar, virtual event and multimedia content experiences. Turn audience engagement into actionable insights with prospect, experience and network analytics powered by ON24 Intelligence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ON24?
Pros
- Client Friendly Policies
- Efficient Service
- Respectful
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Presentation/ Webinar Capabilities
Metric and Reporting
Attendee Engagement
Whitelabeling
Vendor e-Commerce
Customer Support
Registration Process/Integration
Branding and Visual Customization
Exhibitor or Vendor Environment
Social Media Channel Integration Outbound
Gamification
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Business Value Created
Availability and Quality of Training
Breadth of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
ON24 Reviews
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2021
Easy To Use-Would Recommend
Likeliness to Recommend
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Anna M.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Dec 2021
Good for marketing webinars, bit expensive though
Likeliness to Recommend
What differentiates ON24 from other similar products?
The amount of stats is quite robust for each webinar and it's attendees
What is your favorite aspect of this product?
The ability to send emails/reminders for webinars straight from the platform
What do you dislike most about this product?
The cost is too high compared to other webinar/broadcast tools
What recommendations would you give to someone considering this product?
Good for marketing webinars, easy to use and gives you the performance metrics to optimize future sessions. Ability to send emails from the platform is easy as well so you can get these communications out quicker (vs using your native email platform).
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Appreciates Incumbent Status
Rebecca P.
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Nov 2021
ON24 is a great platform
Likeliness to Recommend
What differentiates ON24 from other similar products?
Everything built into one platform.
What is your favorite aspect of this product?
How user-friendly and easy it is to use and teach to others.
What do you dislike most about this product?
Nothing, I love everything is product has to offer.
What recommendations would you give to someone considering this product?
Buy the break out rooms
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing