What is KnowBe4 Security Awareness Training?
KnowBe4 is the world's most popular integrated platform for awareness training combined with simulated phishing attacks. We help thousands of organizations to manage the continuing problem of social engineering.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
3
Since last award
96 Plan to Renew
4
Since last award
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love KnowBe4 Security Awareness Training?
Pros
- Security Protects
- Respectful
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Content Quality
LMS Integration
Knowledge Tests
Topic Breadth
Security Awareness Dashboards and Reporting
Variety of Training Materials
Ease of User Management
Simulated Attacks
Just in Time Alerts
Customizability
Gamification
Vendor Capability Ratings
Business Value Created
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Breadth of Features
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
KnowBe4 Security Awareness Training Reviews
Silvana G.
- Role: Operations
- Industry: Insurance
- Involvement: End User of Application
Submitted Mar 2024
Easy to use.
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
KnowBe4 is very easy to use and provided a variety of training for all of the team members.
What is your favorite aspect of this product?
The variety of the training has so much information about of the awareness.
What do you dislike most about this product?
They send so many reminders, I don't think is necessary a bad thing, but just saying.
What recommendations would you give to someone considering this product?
Yes, do it and it will save the life of your IT department.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Paul A.
- Role: Information Technology
- Industry: Finance
- Involvement: Initial Implementation
Submitted Mar 2024
Easy to use and End Users/Clients like features
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
integrates baseline testing using mock attacks, engaging interactive web-based training, and continuous assessment through simulated phishing attacks to build a more resilient and secure organization.
What is your favorite aspect of this product?
"The Inside Man" provides an engaging way to increase user awareness. The third strength is customer support and service. We have quarterly check-in calls with the account manager to go over what has been working, what is new, and answer technical questions.
What do you dislike most about this product?
thing that could be improved would be the ability to customize content within a module.
What recommendations would you give to someone considering this product?
Make sure you have plans for deployment and testing of software before its deployed to test staff/company
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Jenna H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2024
Easy to navigate,fake emails can be frustrating
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
The integration with other internal systems and the gamification of videos and modules and “personal risk score”
What is your favorite aspect of this product?
Gamification
What do you dislike most about this product?
The fake phishing emails feel like corporate entrapment
What recommendations would you give to someone considering this product?
Be careful with the way this is communicated on roll out- it can feel like a lack of employee trust motivated the purchase when actually it’s often regulatory/ security compliance
Pros
- Security Protects
- Respectful
- Helps Innovate
- Reliable
Cons
- Less Productive
- Wastes Time
- Less Performance Enhancing