What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.9
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Sales Enablement
Score 8.8
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Sales Analytics
Score 8.8
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Sales Engagement Platforms
Score 8.7
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Customer Intelligence
Score 8.6
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HubSpot Sales Hub Reviews
Clare J.
- Role: Sales Marketing
- Industry: Biotechnology
- Involvement: Business Leader or Manager
Submitted Aug 2024
A Sales Boost with a HubSpot Twist
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub has been instrumental in helping us navigate these complexities, streamlining our sales processes while keeping our focus firmly on the human element.
What is your favorite aspect of this product?
We’ve used HubSpot Sales Hub in our outreach to research institutions and hospital networks. These are key partners for us, and the sales cycle can be long and involved. With HubSpot, we’ve been able to track every email, call, and meeting in one place, ensuring nothing falls through the cracks.
What do you dislike most about this product?
The customization options, while extensive, can sometimes feel a bit rigid—especially if you’re used to more flexible platforms.
What recommendations would you give to someone considering this product?
I’d recommend HubSpot Sales Hub to any marketing or sales professional looking for a comprehensive, easy-to-use platform that brings sales and marketing into perfect alignment. It’s particularly valuable in industries like ours, where the sales process is long and requires meticulous attention to detail.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ricardo F.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2024
Very good CRM
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Very easy to use and has a lot of capabilities
What is your favorite aspect of this product?
Simplicity of use and easy to understand
What do you dislike most about this product?
Sometimes it might get a little confusing when checking in the menus
What recommendations would you give to someone considering this product?
Go for it, it's one of the bests and most well known software for a reason, it's very good
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted May 2024
Basic CRM tool, convenient not so sofisticated
Likeliness to Recommend
Pros
- Saves Time
- Respectful
- Generous Negotitation
- Helps Innovate
Cons
- Slower Product Innovation
- Commodity Features
- Under Delivered
Please tell us why you think this review should be flagged.
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