What is Google Chat?
From direct messages to group conversations, Google Chat helps teams and businesses collaborate fluidly and efficiently from anywhere. Securely connect with anyone you work with, and take group work to the next level with shared chat, files and tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
93 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Chat?
Pros
- Reliable
- Enables Productivity
- Respectful
- Caring
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Search
Document Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Breadth of Features
Google Chat Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Excellent collaboration tool with robust features
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Abhay C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Effective cooperation that is smoothly integrated.
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Because of its close connection with the Google Workspace suite of productivity tools, Google Chat distinguishes apart from other products of a similar nature. Easy file access, streamlined communication, and meeting scheduling right from the chat interface are all made possible by this flawless integration. Furthermore, Google Chat is a dependable option for companies of all kinds because of Google's strong security features and solid infrastructure.
What is your favorite aspect of this product?
One of my favorite things about Google Chat is how flexible it is when it comes to enabling real-time collaboration. With Google Chat, teams can communicate easily by sharing files, holding video meetings, or exchanging brief messages on a single platform. Additionally, because it integrates with other Google Workspace products, productivity is increased by having everything in one location and integrated.
What do you dislike most about this product?
One thing I've found with Google Chat is that, compared to certain other specialized team communication applications, it might not have as many sophisticated capabilities for team collaboration. Although it does a great job with basic messaging and integrating with Google Workspace, customers who are hoping for more advanced capabilities, such as comprehensive task management or vast customization possibilities, may find it lacking.
What recommendations would you give to someone considering this product?
For easy collaboration, take advantage of Google Workspace's interaction with Google Chat. Learn about the features and capabilities of the interface. Take into account the demands of your team to determine whether it is a good fit for your communication needs.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Berkay A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
User friendly, practical
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Easy and smooth interface
What is your favorite aspect of this product?
Integration with Google products
What do you dislike most about this product?
Collaboration on docs
What recommendations would you give to someone considering this product?
Test, check the requirements of your project
Pros
- Unique Features
- Caring
- Client's Interest First
- Appreciates Incumbent Status