What is BeyondTrust RM (Formerly Bomgar)?
Bomgar’s Privileged Access Management (PAM) solution enables organizations to control and manage privileged access to critical data and systems, while empowering users to be more productive. The solution consists of two components - Bomgar Privileged Identity and Bomgar Privileged Access. With Bomgar's integrated PAM solution you can protect privileged accounts and assets at the speed and scale of your business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
6
Since last award
100 Plan to Renew
81 Satisfaction of Cost Relative to Value
9
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BeyondTrust RM (Formerly Bomgar)?
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Caring
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Provisioning Deprovisioning
Web Cloud Single Sign on (SSO)
Activity Monitoring Alerts
Privileged Access Management
Multi-Factor Authentication (MFA)
Password Management
Advanced Provisioning
Mobility Support
Identity Governance
Access Request Management
Reporting
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
BeyondTrust RM (Formerly Bomgar) Reviews
Prakash Gupta K.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2024
Pack full of features
Likeliness to Recommend
What differentiates BeyondTrust RM (Formerly Bomgar) from other similar products?
Defining and maintaining those policies are easy in BT compared to others
What is your favorite aspect of this product?
Policies are my favorite aspect.
What do you dislike most about this product?
We need to understand BT terminology to implement our requirement.
What recommendations would you give to someone considering this product?
Installation of the product can be a little more automated
Pros
- Reliable
- Generous Negotitation
- Performance Enhancing
- Trustworthy
Peter H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2024
Easy product to use
Likeliness to Recommend
What differentiates BeyondTrust RM (Formerly Bomgar) from other similar products?
Ease of implementation
What is your favorite aspect of this product?
Scalability
What do you dislike most about this product?
Uninstall process
What recommendations would you give to someone considering this product?
Planning and testing in the environment
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
MOHAMED D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
My First PAM tool experience
Likeliness to Recommend
What differentiates BeyondTrust RM (Formerly Bomgar) from other similar products?
I'm not sure about this question because this is my first PAM tool experience.
What is your favorite aspect of this product?
Grouping users under the same projects and managing their privileged access easily.
What do you dislike most about this product?
Its installation package has 2 separate applications(the Console Adapter and the application for OS) to run.
What recommendations would you give to someone considering this product?
I recommend combining both the Console Adapter and the application for OS into a single installer package.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features