What is Ada?
Move beyond basic conversations and provide highly personalized interactions that help customers update information, upgrade their accounts, take advantage of targeted offers, make purchases on their own and so much more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Ada?
Pros
- Helps Innovate
- Enables Productivity
- Respectful
- Continually Improving Product
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Scheduled Availability
Workflow Processing
Integration With CRM
Application Programming Interface
Personalized Service
Learning and Adaptability
Leads Generation
Voice or Text Input
Multi-channel
Knowledgebase
Wayfinding
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Vendor Support
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Quality of Features
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
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Ada Reviews
Ezra M.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
Fantastic Product!
Likeliness to Recommend
What differentiates Ada from other similar products?
Easy and Efficient Workflow Processing
What is your favorite aspect of this product?
Integration With CRM is great Ease of implementation and deployment
What do you dislike most about this product?
The drag and drop sometimes can be messy.
What recommendations would you give to someone considering this product?
Ada is an amazing conversational platform that will enable effective interaction among colleagues and clients. It is also a great marketing tool.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Inspires Innovation
Astra J.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
I love this software!
Likeliness to Recommend
What differentiates Ada from other similar products?
Highly customizable
What is your favorite aspect of this product?
Allows for personnalized customization Easy to use
What do you dislike most about this product?
I have nothing to dislike
What recommendations would you give to someone considering this product?
Ada is a robust converstational and social marketing software. It will make your interactions intersting and efficient.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Vishesh K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Excellent experience using ADA
Likeliness to Recommend
What differentiates Ada from other similar products?
It helps to create a hassle-free experience for team members. Easy to use compared to other products.
What is your favorite aspect of this product?
It provides a seamless experience and requires very little effort. It is easy to develop as well.
What do you dislike most about this product?
It does not allow us to download metrics in excel which hampers productivity
What recommendations would you give to someone considering this product?
Go for it for your organization/team without any hesitation
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features