SAP

SAP Professional Services Software

8.5 /10

What is SAP Professional Services Software?

The SAP for Professional Services solution helps professional services companies deal with the complexity of their business requirements and achieve profitable growth by improving their operational efficiency, business responsiveness, and the customer relationship. SAP for Professional Services covers the entire business process of cross-industry professional services, from lead generation, opportunity management, project management, and project resource planning through to the follow-up processes in engagement management, such as invoice creation and analysis.

Company Details

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SAP Professional Services Software Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Professional Services Software.

85 Likeliness to Recommend

7
Since last award

97 Plan to Renew

9
Since last award

75 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Professional Services Software?

6% Negative

3% Neutral

91% Positive

Pros

Helps Innovate
Continually Improving Product
Inspires Innovation
Caring

Feature Ratings

Average 79

Security

Project Management

Time Management

Team Collaboration

Process Automation

Business Process Analysis (BPA)

Reporting

Knowledgebase

Auditability

Expense Detail Tracking

Task Management and Workflow

Vendor Capability Ratings

Average 78

Ease of Implementation

Quality of Features

Breadth of Features

Availability and Quality of Training

Business Value Created

Vendor Support

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

SAP Professional Services Software Reviews

Nisha C.

Role: Operations
Industry: Finance
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted May 2024

Good product with little scope of improvement.

Likeliness to Recommend

10 /10

What differentiates SAP Professional Services Software from other similar products?

Easy in user when compared with other ERPs

What is your favorite aspect of this product?

Easy to use and report extraction

What do you dislike most about this product?

Multiple reports can be clubbed togather and improve the customization

What recommendations would you give to someone considering this product?

Easy to use, reliable and give efficiency on the activities performed on a daily basis.

Pros

Helps Innovate
Reliable
Enables Productivity
Unique Features

Midhuna S.

Role: Finance
Industry: Education
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted May 2024

Reliable and efficient for business operations

Likeliness to Recommend

10 /10

What differentiates SAP Professional Services Software from other similar products?

In my experience, SAP's greatest strength lies in its unmatched support and reliability, surpassing other ERP solutions. Implementing SAP has significantly reduced operational challenges within our company. Its cohesive modules provide clarity and efficiency, ensuring everyone understands their roles and responsibilities clearly. Excellent Support Model Earns User Approval.

What is your favorite aspect of this product?

One of my favorite features of SAP is its comprehensive reporting and analytics capabilities. It allows for deep insights into various aspects of business operations, empowering informed decision-making and strategic planning.

What do you dislike most about this product?

one aspect that can be challenging is its initial complexity and learning curve. It may require significant training and resources for users to fully grasp its functionalities and maximize its potential .

What recommendations would you give to someone considering this product?

I would recommend SAP to continue focusing on user experience and accessibility, simplifying its interface and enhancing user-friendly features. Additionally, investing in ongoing training and support resources can help users navigate the platform more effectively and harness its full potential.

Pros

Continually Improving Product
Reliable
Enables Productivity
Efficient Service

Naveen K.

Role: Finance
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

easy to use, but available report needs improvemet

Likeliness to Recommend

8 /10

What differentiates SAP Professional Services Software from other similar products?

SAP Professional Services Software distinguishes itself from other similar products through several key features and capabilities that cater specifically to the needs of professional services organizations.

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

lack of proper reporting

What recommendations would you give to someone considering this product?

improve your reporting module

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

SAP Professional Services Software

What is SAP Professional Services Software?

Company Details

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SAP Professional Services Software Ratings

85 Likeliness to Recommend

7 Since last award

97 Plan to Renew

9 Since last award

75 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love SAP Professional Services Software?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Security Permits customers to use their identity provider of choice to manage their sign on

Project Management Plan all resources needed to execute projects

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Process Automation Supports process design with a point-and-click interface that lets user build processes

Business Process Analysis (BPA) Contains a template library with version control to understand and improve process efficiency.

Reporting Straightforward data storage with ability to create any reports easily.

Knowledgebase Allows users to create knowledgebase articles, metadata tags, creation data and author's name

Auditability All changes to contracts are fully audit-trailed to improve controls

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Task Management and Workflow Supports triggers and events for process automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

SAP Professional Services Software Reviews

Nisha C.

Good product with little scope of improvement.

Likeliness to Recommend

Pros

Midhuna S.

Reliable and efficient for business operations

Likeliness to Recommend

Pros

Naveen K.

easy to use, but available report needs improvemet

Likeliness to Recommend

Pros

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Feature Ratings

Security

Project Management

Time Management

Team Collaboration

Process Automation

Business Process Analysis (BPA)

Reporting

Knowledgebase

Auditability

Expense Detail Tracking

Task Management and Workflow

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Breadth of Features

Availability and Quality of Training

Business Value Created

Vendor Support

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness