What is HubSpot Marketing Hub (Social)?
From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub (Social)?
Pros
- Respectful
- Reliable
- Trustworthy
- Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Dashboards and Visualization
Social Media Channel Integration Outbound
Social Media Channel Integration Inbound
Campaign Execution
Social Moderation and Workflow Management
Social Response Management
Social Asset Management
Trend Analysis
Social Post Archival
Contextual Analysis
Sentiment Analysis
Vendor Capability Ratings
Breadth of Features
Availability and Quality of Training
Quality of Features
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
HubSpot Marketing Hub (Social) Reviews
Matthew Grant N.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Fantastic product for building a Marketing team!
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
HubSpot Marketing Hub helps make oversight of workflows, posts, and the ROI of those post effective and easy for anyone to use and understand.
What is your favorite aspect of this product?
I like the reporting and visual analytics of the product. This helps us communicate to stakeholders clear numbers, results, and forecasting for our work.
What do you dislike most about this product?
I dislike that we are not able to pull in unique properties from outside the system or create dynamic workflows.
What recommendations would you give to someone considering this product?
This is a good starting product for you and your team to build your team and processes around as your scale and grow.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
great service
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
Juliana P.
- Role: Operations
- Industry: Energy
- Involvement: End User of Application
Submitted May 2024
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy