Emotional Footprint Awards 2024
Security Information and Event Management
SoftwareReviews names Trellix Security Manager, Splunk Enterprise Security, Microsoft Sentinel, and LogPoint SIEM as Security Information and Event Management Emotional Footprint Award Winners.
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Security Information and Event Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Trellix
Trellix Security Manager
Real-time monitoring and analysis allowing you to quickly prioritize, investigate, and respond to hidden threats. A central view of potential threats with built-in workflows removes the complexity of threat protection. Be ready anytime for the audit with automated compliance. Integrating across your entire security infrastructure to collect and analyze vast amount of disparate data. Offers active integrations with incident response or analytics solutions to streamline sec ops workflows.
9.1
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Microsoft Corporation
Microsoft Sentinel
Modernize your security operations center (SOC) with Microsoft Sentinel. Uncover sophisticated threats and respond decisively with an intelligent, comprehensive security information and event management (SIEM) solution for proactive threat detection, investigation, and response. Eliminate security infrastructure setup and maintenance, and elastically scale to meet your security needs—while reducing costs as much as 48 percent compared to legacy SIEM solutions.
8.7
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Cisco Systems
Splunk Enterprise Security
Splunk Enterprise makes it simple to collect, analyze and act upon the untapped value of the big data generated by your technology infrastructure, security systems and business applications—giving you the insights to drive operational performance and business results.
8.7
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
LogPoint
LogPoint SIEM
The increasing sophistication and speed of cyberattacks combined with the global shortage of cyber talent, means security teams are dealing with more alerts, cases and event data than ever before. With built-in detection, investigation, and response playbooks, LogPoint orchestrates critical processes to increase SOC productivity and ensure consistent response.
8.5
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Other Evaluated Vendors
Sumo Logic
Sumo Logic Cloud SIEM
Sumo Logic offers customers an effortless service with unparalleled scalability, best economics and industry-leading proactive intelligence. Seamless cloud-to-cloud integrations simplify setup and deliver business and operational insights within minutes.
8.2
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
IBM
IBM Security QRadar SIEM
IBM® Security QRadar® SIEM consolidates log source event data from thousands of devices endpoints and applications distributed throughout a network. It performs immediate normalization and correlation activities on raw data to distinguish real threats from false positives.
8.2
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Fortinet
Fortinet FortiSIEM
FortiSIEM – Fortinet’s Multivendor Security Incident and Events Management solution brings it all together. Visibility, Correlation, Automated Response and Remediation in a single, scalable solution.
7.8
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
LogRhythm, Inc
LogRhythm SIEM Platform
You need deep, real-time visibility into your entire IT environment to defend your organization from today’s threats. LogRhythm analyzes all of your forensic data. It fills gaps with endpoint and network sensors. With LogRhythm, you get the intelligence and tools you need to protect your network.
7.8
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
SolarWinds
SolarWinds Security Event Manager
SolarWinds Security Event Manager (SEM) is designed to facilitate effective Security Information and Event Management (SIEM) log management. SEM is built with a SIEM log collector tool that helps you automatically collect and aggregate logs from multiple devices and applications across your network in an agentless environment.
7.6
CX Score
CX
Score
+84
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
